# Roadmap

## New Products 

Products that are planned to be added in the upcoming version of Picky Assist 

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Appointment Booking  </td><td>Helps to manage appointments effectively without any 3rd party apps like Calendly</td><td>Planned</td></tr><tr><td>Instagram Comment Automation</td><td>Ability to auto-reply to Instagram comments and start direct messages </td><td>Planned</td></tr><tr><td>Agentic AI  </td><td>Agentic AI integration with Action to Picky Assist the entire product eco-system</td><td>Planned</td></tr><tr><td>Ecommerce Website </td><td>Provides a ready-to-use e-commerce website for business owners to showcase products, manage orders, and sell online efficiently.</td><td>Planned</td></tr></tbody></table>

## Modular CRM

Below are the features that are planned in the Modular CRM

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Invoicing &#x26; Line Items </td><td>Ability to create invoices or add line items into a module </td><td>Planned</td></tr><tr><td>Formula </td><td>Formula in module builder to calculate any data fields and show prefill </td><td>Planned</td></tr><tr><td>Dynamic Field Validations</td><td>Validate fields based on the data input and show/hide make mandatory or not based on the value in the data fields </td><td>Planned</td></tr><tr><td>Calendar View</td><td>New View to show records in a calender </td><td>Planned</td></tr><tr><td>Print Layouts</td><td>Create different layouts for printing data from modules </td><td>Planned</td></tr><tr><td>Meeting Module</td><td>Inbuilt Meeting module to sync all your calender</td><td>Planned</td></tr><tr><td>Mass Actions from Reports</td><td>Take quick actions from the analytics and reports section like Send Email, Send WhatsApp Message or Assign chat etc</td><td>Planned</td></tr><tr><td>Business Hours Settings against Project with Multiple Schedule</td><td>Abillity to create and manage multiple shifts for team members and handle automated task as per the shift of each team member</td><td>Planned</td></tr></tbody></table>

## Flow Builder

Below are the features that are planned in the Flow Builder

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Web Channel Integration</td><td>Integrate chatbots into any webpage </td><td>Planned</td></tr><tr><td>Facebook Channel</td><td>Build and publish a bot for Facebook Channel</td><td>Planned</td></tr><tr><td>Instagram Channel</td><td>Build and publish a bot for Instagram Channel</td><td>Planned</td></tr><tr><td>Omni Channel</td><td>Build once and publish in all channels with the Autotransformation feature with Omni Channel</td><td>Planned</td></tr><tr><td>Generative AI</td><td>Generate a Flow with a prompt like "Create a chatbot for sales funneling that collected name, email, company name, mobile number, and requirements" <br><br>Based on the prompt system will automatically generate a chatbot flow </td><td>Planned</td></tr></tbody></table>

## Smart Replies

Below are the works that are planned in Smart Replies

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Condition Wise Messaging</td><td>Send smart replies only if the contacts meet certain conditions like tag is help, VIP etc </td><td>Planned</td></tr><tr><td>Auto learn from Webpages</td><td>Auto learn from any given webpages</td><td>Planned</td></tr></tbody></table>

## Teambox

Below are the features that are planned for Teambox

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Email Channel</td><td>2 Way email integration as a channel into Teambox</td><td>Planned</td></tr><tr><td>Group &#x26; Tag Conversations</td><td>Group and tag conversations to easily track them later</td><td>Planned</td></tr><tr><td>Chat PDF Export</td><td>Export Chat as PDF and share via email</td><td>Planned</td></tr><tr><td>Star Messages</td><td>Star messages to quickly refer and reply </td><td>Planned</td></tr><tr><td>Internal Chats</td><td>Chats with internal team </td><td>Planned</td></tr><tr><td>Mentions</td><td>Mentioning Internal team members in the chat, CRM records</td><td>Planned</td></tr></tbody></table>

## WhatsApp E-commerce (Catalog)

| Feature                         |                                                                            |                                                 |
| ------------------------------- | -------------------------------------------------------------------------- | ----------------------------------------------- |
| Delhivery Integration/Logistics | Seamless integration of Delhivery and logistics services with Picky Assist | <mark style="color:$danger;">In Progress</mark> |
| Shopify Integration             | Integrating Shopify with Picky Assist                                      | <mark style="color:$danger;">In Progress</mark> |
| India Post Logistic Integration | Integrates India Post API for seamless logistic integration                | Planned                                         |

## Inbuilt New Apps

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>SIP</td><td>Connect any SIP account to make and receive calls from the Picky Assist platform</td><td>Planned</td></tr><tr><td>Google Sheets</td><td>Google Sheet as inbuilt App</td><td>Planned</td></tr><tr><td>Calendly</td><td>Calendly as Inbuilt App</td><td>Planned</td></tr><tr><td>Zoom</td><td>Zoom as an inbuilt App</td><td>Planned</td></tr><tr><td>Calenders</td><td>Google, Microsoft &#x26; Apple as inbuilt app</td><td>Planned</td></tr><tr><td>Facebook Form (Update)</td><td>Automatic Lead Handling from Facebook forms</td><td><mark style="color:$danger;">In Progress</mark></td></tr></tbody></table>

## Broadcaster&#x20;

Below are the features that are planned in the Broadcaster

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Email Channel</td><td>Email will be available as channel to send mass personalised email campaigns </td><td>On Hold</td></tr><tr><td>Repush from Report page</td><td>Option to repush the messages again from the report page</td><td>Planned</td></tr><tr><td>Option to Track template Website Call to Action buttons</td><td>Give the stats on how many users clicks and redirects to an external webpage from WhatsApp</td><td>Planned</td></tr></tbody></table>

## General Features

<table><thead><tr><th width="216.66666666666666">Feature</th><th width="345">Info</th><th>Status</th></tr></thead><tbody><tr><td>Notification Centre</td><td>A new notification center to see and manage notifications from any apps inside Picky Assist </td><td>Planned</td></tr></tbody></table>