Roadmap

Explore the features we're building for you and what's coming next.

How We Build and Ship

We're constantly building new features to make our platform more powerful and useful. Here's an overview of how we develop, test, and release new capabilities.

We follow a quarterly release cycle, delivering major feature updates throughout the year. At the end of each development cycle, we publish a stable release that brings together thoroughly tested features into a production-ready version.

Our roadmap is driven by customer feedback, industry trends, technological advancements, and evolving market needs. Because of this, feature priorities, timelines, and release plans may change. Some initiatives may be delayed, redesigned, or discontinued if customer demand shifts, priorities change, or emerging AI innovations require us to focus on higher-impact opportunities.

Release Stages

• In Progress – Actively under development. Closed Beta is expected by the end of September 2026.

• Closed Beta – Available to a limited group of selected customers for early validation and feedback.

• Beta – Available for broader customer testing before general availability.

• Planned – Approved for development and targeted to enter Closed Beta on or before March 2027.

We're committed to shipping high-quality features rather than rushing releases. Every milestone is designed to ensure reliability, gather meaningful customer feedback, and continuously improve the product before wider availability.

New Products

Products that are planned to be added in the upcoming version of Picky Assist 5.0

Feature	Info	Status
Appointment Booking	Helps to manage appointments effectively without any 3rd party apps like Calendly	Planned
Instagram Comment Automation	Ability to auto-reply to Instagram comments and start direct messages	Planned
Agentic AI	Agentic AI Integration with Picky Assist to Support the Entire Product Ecosystem, Powered by a Vector-Based Knowledge Base and Embedding Integration	In Progress
Mini Agentic AI Inside Flow Builder	Mini Agentic AI block inside the Flow Builder (Chatbot, Workflow & Funnels(	In Progress
Ecommerce Website	Provides a ready-to-use e-commerce website for business owners to showcase products, manage orders, and sell online efficiently.	Planned

Modular CRM

Below are the features that are planned in the Modular CRM

Feature	Info	Status
Invoicing & Line Items	Ability to create invoices or add line items into a module	Planned
Formula	Formula in module builder to calculate any data fields and show prefill	Planned
Dynamic Field Validations	Validate fields based on the data input and show/hide make mandatory or not based on the value in the data fields	Planned
Calendar View	New View to show records in a calender	Planned
Print Layouts	Create different layouts for printing data from modules	Planned
Meeting Module	Inbuilt Meeting module to sync all your calender	Planned
Mass Actions from Reports	Take quick actions from the analytics and reports section like Send Email, Send WhatsApp Message or Assign chat etc	Planned
Business Hours Settings against Project with Multiple Schedule	Abillity to create and manage multiple shifts for team members and handle automated task as per the shift of each team member	In Progress

Flow Builder

Below are the features that are planned in the Flow Builder

Feature	Info	Status
Web Channel Integration	Integrate chatbots into any webpage	In Progress
Facebook Channel	Build and publish a bot for Facebook Channel	Planned
Instagram Channel	Build and publish a bot for Instagram Channel	Planned
Omni Channel	Build once and publish in all channels with the Autotransformation feature with Omni Channel	Planned
Generative AI	Generate a Flow with a prompt like "Create a chatbot for sales funneling that collected name, email, company name, mobile number, and requirements" Based on the prompt system will automatically generate a chatbot flow	Planned

Smart Replies

Below are the works that are planned in Smart Replies

Feature	Info	Status
Condition Wise Messaging	Send smart replies only if the contacts meet certain conditions like tag is help, VIP etc	Planned
Auto learn from Webpages	Auto learn from any given webpages	Planned

Teambox

Below are the features that are planned for Teambox

Feature	Info	Status
Email Channel	2 Way email integration as a channel into Teambox	Planned
Group & Tag Conversations	Group and tag conversations to easily track them later	Planned
Chat PDF Export	Export Chat as PDF and share via email	Planned
Star Messages	Star messages to quickly refer and reply	Planned
Internal Chats	Chats with internal team	Planned
Mentions	Mentioning Internal team members in the chat, CRM records	Planned

WhatsApp E-commerce (Catalog)

Feature
Delhivery Integration/Logistics	Seamless integration of Delhivery and logistics services with Picky Assist	Closed Beta
Shopify Integration	Integrating Shopify with Picky Assist	In Progress
India Post Logistic Integration	Integrates India Post API for seamless logistic integration	Planned

Inbuilt New Apps

Feature	Info	Status
SIP	Connect any SIP account to make and receive calls from the Picky Assist platform	Planned
Google Sheets	Google Sheet as inbuilt App	Planned
Calendly	Calendly as Inbuilt App	Planned
Zoom	Zoom as an inbuilt App	Planned
Calenders	Google, Microsoft & Apple as inbuilt app	Planned
Facebook Form (Update)	Automatic Lead Handling from Facebook forms	Closed Beta

Broadcaster

Below are the features that are planned in the Broadcaster

Feature	Info	Status
Email Channel	Email will be available as channel to send mass personalised email campaigns	On Hold
Repush from Report page	Option to repush the messages again from the report page	Planned
Option to Track template Website Call to Action buttons	Give the stats on how many users clicks and redirects to an external webpage from WhatsApp	Planned

General Features

Feature	Info	Status
Notification Centre	A new notification center to see and manage notifications from any apps inside Picky Assist	Planned
Call Blaze	Android based SIM call tracking	Beta
Call Blaze	Android-Based SIM Call Tracking with Call Recording, AI Transcription, and Sentiment Analysis	In Progress