Introduction

Get Started With Picky Assist API Documentation to offer an interactive conversation with customers using our Webhook & API's

---Video Chapters---

0:00​ WhatsApp API Integration Guide 0:35​ How Webhook Works to Receive WhatsApp Messages 0:50​ Setting Up WhatsApp Webhook to Receive Incoming WhatsApp Messages 7:03​ Using the WhatsApp Push API to Send Messages Out 9:21​ Using Postman Collection for Testing WhatsApp API 12:08​ Checking WhatsApp Sent Report & Status

API Stands for Application Programming Interface which allows you to communicate with Picky Assist Servers from your Server / Application for Sending Messages through the Connected Channels

Our API is compatible with any programming language and follows the global JSON standard.

WhatsApp Docker for Official WhatsApp Business Account

We make use of the WhatsApp Docker for communicating with the Official WhatsApp Business Account, we maintain a dedicated docker for each approved customer. API & Webhook Structure is the same for Phone Automation & WhatsApp Official Account.

WhatsApp Server for WhatsApp Web Automation Service

Similar to WhatsApp Official Solution, we also create a dedicated WhatsApp Server for each number and when your scan the QR code to pair your existing number we replicate your WhatsApp Web in our server and over the top our automation app just automate the sending and receive messages as per your command through API's

Bridge App Is the Core for Phone Automation (Depreciated)

Picky Assist Android Bridge App is the core of the automation , it works as bridge between your WhatsApp and Server, whenever a new WhatsApp, SMS comes to your phone or you want to send a message through your phone then our bridge app do the work for you. Picky Assist Bridge Android App 3.5 or above should be installed and configured correctly in the mobile phone where Whatsapp Personal or Business is running. Latest Version is 4.5 Download Here

WhatsApp Official Business accounts provides highly scalable, reliable and have more features than phone automation. Compare Here

API Calling Method

API Call Method

POST Only

Base URL For Version 2

https://pickyassist.com/app/api/v2

API Type

Standard JSON Type

Picky Assist API is compatible with all programming language platforms and we make use of JSON. API which allows you to send messages and Webhook enables you to receive messages.

Prerequisite

  1. For WhatsApp Official Solution you must take approval through us.

  2. For WhatsApp Web Automation a WhatsApp Server must be allocated to your Project.

  3. You can make use of our WhatsApp Shared numbers to test without connecting your phone as a gateway

  4. For Phone Automation you should have a valid Picky Assist Bridge App License (Create A New Project to Get License Key – Visit https://pickyassist.com/app)

  5. For WhatsApp Web Automation you must connect your WhatsApp by scanning the QR code in the Picky Assist Project

  6. Picky Assist Bridge Android App 3.5 or above should be installed and configured correctly in the mobile phone where Whatsapp Personal or Business is running. Latest Version is 4.9 Download Here

  7. API Token (Visit https://pickyassist.com/app and generate token from Settings -> API Tokens

For Call Conference / Click 2 Call Android Version should be 6.0 or above and Picky Assist Bridge Android App Version should be 3.9 or above.

Use Cases

Build Innovative communication solution across all industries, few use cases are Sending OTP, Reminders, Alerts, LIVE Chat, Invoices, Sending Quotations, Sending Product Images & Videos, Sending Greeting Cards & Videos, Shipping Alerts, Absentee List, Click 2 Call, Call Conference, Missed Call Based Support, Missed Call based call back and much more.

List of Available API’s

List of Available API as below

API Type

URL

Use

WhatsApp API

https://pickyassist.com/app/api/v2/push

For Sending Text, Image, Video, Audio & Files

SMS API

https://pickyassist.com/app/api/v2/push

For Sending Text & Unicode Messages Required Picky Assist Bridge App Version 3.5 or above

Call Conference / Click 2 Call API

http://pickyassist.com/app/api/v2/conference-request

For doing call conference with upto 5 members or initiating a Click 2 Call with 2 members

Required Picky Assist Bridge App Version 3.9 or above

Call Conference Report API

http://pickyassist.com/app/api/v2/conference-report

API to fetch Call Conference Reports

Device Status API

http://pickyassist.com/app/api/v2/device-status

Fetching device status which helps you to manage the device remotely

Required Picky Assist Bridge App Version 3.8 or above

Remote Device Management

http://pickyassist.com/app/api/v2/device-action

Set of commands available for managing the device remotely

Required Picky Assist Bridge App Version 3.8 or above

API Authentication Method

All API requests are authenticated through API Token, so you need to pass your API Token through “token”: “YOUR_API_TOKEN”, variable , this should be passed along with all API requests body in JSON format.

We don't use header authentication, so it's not required to pass a header, all data should be passed in the body.