# Connecting Additional WhatsApp Numbers

In this guide, we will learn how to connect additional WhatsApp numbers to an existing project

{% hint style="info" %}
This feature is available only for those who are using the Ultimate plan and only WhatsApp Web Automation & WhatsApp Cloud API channels can be added multiple times and cost you extra as per your base plan. View Pricing  
{% endhint %}

Login into your Picky Assist Account -> Left Side More Menu -> Settings -> [Channels](https://pickyassist.com/app/settings/channels) and you will see an "Add" button as shown below;

<figure><img src="/files/momAkQysOfOh8kXlCQcL" alt=""><figcaption></figcaption></figure>

A popup will appear on the screen as shown below, from here you need to follow the step-by-step instructions&#x20;

**Select the channel number, then click on "Buy Adon Now" if you have more channels allocated then it will show as "Allocated"**&#x20;

<figure><img src="/files/eCosiZoeo6VR0BSPTmnz" alt=""><figcaption></figcaption></figure>

**Now give a channel number,  description and select an icon this will appear across the platform**&#x20;

<figure><img src="/files/gZHuebdb58cjecLpnjsG" alt=""><figcaption></figcaption></figure>

**You can customize the channel icon by selecting more icons as shown below or can select any of the pre-build channel names as shown below;**

<figure><img src="/files/UrrabCPZN6UColJzZqjf" alt=""><figcaption></figcaption></figure>

**Now click on "Create Channel" button to complete the payment**&#x20;

<figure><img src="/files/at08g4VTOpcFpW3XjbmO" alt=""><figcaption></figcaption></figure>

**You will be billed pro-rated basis and the validity of the newly added channel will be the same as your base plan, click on the "Activate" button as shown below**&#x20;

<figure><img src="/files/XeLMyqNA2efx6owEM9xn" alt=""><figcaption></figcaption></figure>

**Select the payment gateway and complete the purchase**&#x20;

{% hint style="info" %}
If you are from India then only the Wallet option will be shown as Paypal is not available for Indian Customers due to regulations&#x20;
{% endhint %}

<figure><img src="/files/9FXcLycgFSAuUUAxERGH" alt=""><figcaption></figcaption></figure>

**Once the payment is successfully completed you will see a window as shown below, click on "Activate"**&#x20;

<figure><img src="/files/j96XUDbPvU5cpKO8eGbf" alt=""><figcaption></figcaption></figure>

**If you are using WhatsApp Web Automation then you will be prompted to select a data center as shown below, select the data center then click on "Connect"**

<figure><img src="/files/0hfFqrpGoQSQtY3SDDkO" alt=""><figcaption></figcaption></figure>

## Getting the unique channel id&#x20;

If you would like to connect the channel with API then you must pass the unique channel id, you can see the unique channel id in the channel list as shown below;

<figure><img src="/files/ORwAdCIffI8TPEZHWGdl" alt=""><figcaption></figcaption></figure>

## Sharing the Channel&#x20;

If you wish to share the channel with other teambox users then please make sure that you have updated the privilege in the **Organisation ->** [**Roles**](https://pickyassist.com/app/organization/roles) as shown below

<figure><img src="/files/fIkVtkiz2Hg92CdWwyVg" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Kindly note that after you update the Role your users need to logout and login again to see new changes&#x20;
{% endhint %}

&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.pickyassist.com/setting-up-guide/connecting-channels/connecting-additional-whatsapp-numbers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.