# WhatsApp Official Account

This is a quick start guide for WhatsApp Official Account (Dedicated Number) intended only for those who are approved by WhatsApp 

WhatsApp Official Account is configured against a project as given by you , so please select a project from the right side window 

### **WhatsApp Rollout Guide (Must Read)** 

There are few important steps you must take care while sending and receiving messages through WhatsApp Official Account , please read our rollout guide before you begin .[ Read Now](https://pickyassist.com/blog/rolling-out-guide-for-whatsapp-official-account/)

### **Templates** 

If you would like to initiate the conversation or send messages after 24 hours window then you need to make use of templates, you can request templates from **Broadcaster -> WA Templates** \
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All templates are subjected to approval from WhatsApp and they take 2 to 72 working hours to approve. No template approval on Saturday and Sunday so please plan your template request accordingly. [Guidelines for Requesting WhatsApp Templates](https://pickyassist.com/blog/guidelines-for-getting-whatsapp-templates-approved/)\
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You will be billed as per the destination country and your account should have enough balance to send templated messages 

{% hint style="info" %}
You are now in Tier 1 which allows sending message to maximum 1000 users in rolling period of 24 hours , this limit will auto increase when you send more messages, [please refer our guide for more details](https://pickyassist.com/blog/rolling-out-guide-for-whatsapp-official-account/)
{% endhint %}

### **Configuring Smart Replies** 

Smart Replies helps you to answer user questions like an answer bot, you can configure questions and it answers to get started. [Read More](https://help.pickyassist.com/setting-up-guide/smart-replies/introduction)

### **Session Messages**

You can start testing session messages immediately by sending a message to your WhatsApp number.

### **API & Webhook**

API & Webhooks allow you to programmatically send and receive WhatsApp messages from your application / CRM. [Read More](https://help.pickyassist.com/api-documentation-v2/quick-start-guide)

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