> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/setting-up-guide/setting-up-broadcaster/broadcaster-v2/introduction.md).

# Introduction

Broadcaster helps you to send outgoing messages by manually inputting mobile numbers / uploading from an Excel sheet/ or selecting from an existing subscribers list.

Broadcaster V2 helps you to send outgoing messages by selecting numbers from your contact module where you can easily segment, or you can simply copy and paste the numbers separated by a comma or you can upload from an Excel or CSV file where you can personalize the message with excel fields like payment alerts.

For example, if you run a Business and you want to inform all your customers about any upcoming event in your business then you can create a campaign and send personalized messages to your customers and also follow up with the customers. Also by using this, you will be able to track all the end-to-end processes such as the engagement rates of the users all can be easily tracked and based on this we will be able to keep track of the status of the engagement and further automation for follow-up can be done.

{% embed url="<https://www.youtube.com/watch?t=3s&v=hQ4wbkeyCJs>" %}

### Comparison of Broadcaster V1 and Broadcaster V2<br>

| **Features**                                                                            | **Broadcaster V1** | **Broadcaster V2** |
| --------------------------------------------------------------------------------------- | ------------------ | ------------------ |
| **Campaign Follow up**                                                                  | No                 | Yes                |
| **Track Url**                                                                           | No                 | Yes                |
| **Track User Engagement (Interactive buttons)**                                         | No                 | Yes                |
| **Detailed Campaign Report (Including User Engagement Status)**                         | No                 | Yes                |
| **Timezone Based Delivery**                                                             | No                 | Yes                |
| **Send Conversational Chatbots**                                                        | <p><br>No</p>      | <p><br>Yes</p>     |
| <p><strong>Send Message to Contacts from existing Flow/Campaign</strong></p><p><br></p> | No                 | Yes                |
| <p><strong>Defining Data Ranges in Excel / CSV Files</strong></p><p><br></p>            | No                 | Yes                |
| **Advanced Prefix & Number Validation**                                                 | No                 | Yes                |

### How it Works?

When you create a campaign in the broadcaster it will communicate with your connected WhatsApp Channel and further, it will start sending messages. Broadcaster is a great tool to communicate with your subscribers/customers. It can be used to send promotional and general informational messages. We can also make sure that we can follow up with the customers who have responded and not responded to the campaign.

{% hint style="danger" %}
If you are sending Whats App messages to unknown contacts then there is a high possibility of getting your number blocked by Whats App so we request you to please send Whats App message only to your customers which are known to you or your organization. Please read our best practice guide before sending out any marketing content through WhatsApp app.
{% endhint %}


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