# Topics / Categories

Segregate the questions into various topics / categories, topics may differ from business to business some of the common topics are as below;

Pricing \
Billing \
Payments \
Delivery \
Offers \
Product 1\
Produce 2\
Contact\
About\
Small Talks

### Creating New Categories

Give a relevant name to category and click on "Create" you can see a new category will added and displayed below ;

<figure><img src="https://lh7-us.googleusercontent.com/4zETlDF0kiYG21v9kEIhFordOZA17GL5IAvZbKUScfgQHdbt6AnLH-ZmwV8I0iZPMB7TDbMCfYGTKzRAOtOu0jX1OFtS4hOWnTtZAPijJaR1fQKBqeXelwHAXFVDxQrysfrJGU8YGS2zn0C0YC6HX0c" alt=""><figcaption><p>Creating Category in Smart Replies</p></figcaption></figure>

{% hint style="info" %}
&#x20;Next we will discuss more about [Intent & Context](https://help.pickyassist.com/setting-up-guide/smart-replies/train-module/intent-and-context) and how an intent can be mapped against each category
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.pickyassist.com/setting-up-guide/smart-reply-v2/train-module/topics-categories.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.