How Webhook Works

Webhook enables you to receive incoming messages into your server on real-time basis from various messaging channels activated by you.

Below video UI and locations are changed in Picky Assist 2.0, so please follow the direct links given below to access the developers settings to save the webhook


Type of Webhooks

Webhook Type



This is a global webhook which capture all incoming messages in your project from all configured channels

Settings -> Developers-> Webhook -> Global Webhook

This can be set along with Smart Replies , if smart replies webhook are enabled then global webhook will not be triggered

Smart Replies -> Settings -> Webhook

This can be set to capture all events like Delivery Report, WhatsApp Filter Report, New Subscriber Alert etc

Settings -> Developers-> Webhook -> Event Webhook

Please enable the POST method in your server to receive webhook requests and make sure your server firewall allows incoming POST requests from our server.

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