Setting Up Facebook Lead Adform

This section helps to setup facebook lead ad form with Picky Assist


Facebook lead adform is an adon to Picky Assist services which helps you to get realtime alert and set different actions when someone fills the Facebook lead ad form. See more details here​


  1. 1.
    Facebook Ad Account with Lead Adform
  2. 2.
    Facebook Lead Adform Adon Enabled in the Picky Assist Platform

Getting Start

Connecting Facebook Ad Account

Business can connect a Facebook page which is linked with a Facebook ad account enabled with lead generation as a campaign objective
Login into Picky Assist Web Console then navigate to Settings -> App -> Facebook Lead Adform -> Settings
Then please tick all terms and conditions and click on "Sign Into Facebook" button as shown below;
Then please login with your Facebook account and select the page which contains the lead form and connect it with Picky Assist
Once the account is connected you will able to see all the linked pages and can select the page then it will show all the lead forms you have created as shown below;
Select the lead form by clicking the down arrow to map the form fields with attributes in the social crm

Processing Duplicate Mobile Numbers

Please note if a lead form is submitted from the same mobile number more than once then the system will ignore the duplicate form submission and will not take any action as configured, however if you wish to update the data fields and take action for every new form submits irrespective of checking the duplicate then please enable "Update Duplicate Lead with New Form Data" as shown below;
Once you enabled this feature the system will replace the value of the existing fields with new form data also perform the action set by you, by default system will not take any action if a duplicate mobile number is used to fill any of the lead forms in a project.

Mapping Form Fields with Social CRM Attributes

You can map the form fields with Picky Assist Social CRM Attributes this helps you to get the lead data saved in Picky Assist and able to take different actions
Click On "Select Attributes" which is shown against each form fields, then a popup will open as shown below;
From the popup you can select the Attribute from the social CRM to map it with the respective fields in the form.
Please make sure you have always selected the default channel since the outgoing messages will use the default channel to send messages.
Mobile number mapping is mandatory in order to send SMS or WhatsApp Alerts, the mobile number should be always with country code.

Setting Up Actions

Actions help you to take various actions whenever a new lead form is submitted , available type of actions are listed here​

Testing the Lead Adform

In order to test the lead adform please click the URL please make sure you have logged into the facebook page
Then select the Page then it will load all the forms , please select the Form from the drop down you would like to test
Then Click on "Preview Form" and fill any sample data to test the form

Routing to A Connector - Action

This feature allows you to route the incoming lead details to a Connector which helps you make complex work flow's like Filters, Actions, Delayed Messages, Trigger HTTP API etc.
It is always advisable to route to a new connector which the Connecting URL is not configured in any of the 3rd party Platforms.