This section helps to setup facebook lead ad form with Picky Assist
Facebook lead adform is an adon to Picky Assist services which helps you to get realtime alert and set different actions when someone fills the Facebook lead ad form. See more details here
Facebook Ad Account with Lead Adform
Facebook Lead Adform Adon Enabled in the Picky Assist Platform
Connecting Facebook Ad Account
Business can connect a Facebook page which is linked with a Facebook ad account enabled with lead generation as a campaign objective
Login into Picky Assist Web Console then navigate to Settings -> App -> Facebook Lead Adform -> Settings
Then please tick all terms and conditions and click on "Sign Into Facebook" button as shown below;
Then please login with your Facebook account and select the page which contains the lead form and connect it with Picky Assist
Once the account is connected you will able to see all the linked pages and can select the page then it will show all the lead forms you have created as shown below;
Select the lead form by clicking the down arrow to map the form fields with attributes in the social crm
Processing Duplicate Mobile Numbers
Please note if a lead form is submitted from the same mobile number more than once then the system will ignore the duplicate form submission and will not take any action as configured, however if you wish to update the data fields and take action for every new form submits irrespective of checking the duplicate then please enable "Update Duplicate Lead with New Form Data" as shown below;
Once you enabled this feature the system will replace the value of the existing fields with new form data also perform the action set by you, by default system will not take any action if a duplicate mobile number is used to fill any of the lead forms in a project.
Mapping Form Fields with Social CRM Attributes
You can map the form fields with Picky Assist Social CRM Attributes this helps you to get the lead data saved in Picky Assist and able to take different actions
Click On "Select Attributes" which is shown against each form fields, then a popup will open as shown below;
From the popup you can select the Attribute from the social CRM to map it with the respective fields in the form.
Please make sure you have always selected the default channel since the outgoing messages will use the default channel to send messages.
Mobile number mapping is mandatory in order to send SMS or WhatsApp Alerts, the mobile number should be always with country code.
Setting Up Actions
Actions help you to take various actions whenever a new lead form is submitted , available type of actions are listed here