Setting Up Mobile App

Picky Assist mobile application allows you and your users to access all features on the go right from the mobile.

Download & Install Mobile App

You can download and install the Andriod mobile app from Google Play Store by clicking this link https://play.google.com/store/apps/details?id=com.pickyassist.tb

Login into Mobile App

There are 2 methods available to login into the mobile app

1. Scan the QR Code - Easy way to login

2. Manual Login - Using Workspace URL, Username & Password

1. Scan the QR Code

Please login into the web application then go to My Profile -> Devices and click on the Add Device it will show you a QR code

Then open your Picky Assist mobile app then click on the "Scan" button as shown below and give permission to access your camera and you are logged in

2. Manual Login

Open the Picky Assist mobile app then click on the "Login" button then fill in the details on the screen like workspace, username, and password then click on the "Login" button as shown below;

Routing Incoming Messages to the Alpha Platform

We first release all new features to our alpha platform for doing testing with customers, so in order to work mobile app features properly you need to route the incoming messages from the connected channel to our alpha platform and this can be done under Settings -> Channels and click the Gear icon of the channel you would like to route to the alpha platform, then from the Channel -> Settings and update the selection as shown below