# Setting Up Mobile App

Picky Assist mobile application allows you and your users to access all features on the go right from the mobile. 

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Currently, only the Andriod application is available and IOS is under development and will be available soon 
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{% embed url="<https://youtu.be/7g61ysjUmjs>" %}

## Download & Install Mobile App

You can download and install the Andriod mobile app from Google Play Store by clicking this link <https://play.google.com/store/apps/details?id=com.pickyassist.tb>&#x20;

## Login into Mobile App

There are 2 methods available to login into the mobile app&#x20;

1. Scan the QR Code - Easy way to login&#x20;
2. Manual Login - Using Workspace URL, Username & Password&#x20;

### 1. Scan the QR Code

Please login into the web application then go to **My Profile -> Devices** and click on the **Add Device** it will show you a QR code&#x20;

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2F2mTGPWcXRTzHKAJPjClH%2Fimage.png?alt=media&#x26;token=ed1aa8a2-da24-4edb-8a3b-aa162096f032" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FHPlaudN9IaWymOwYOnk2%2Fimage.png?alt=media&#x26;token=85c2f1dc-1322-4b17-9881-152e84bf5dae" alt=""><figcaption></figcaption></figure>

Then open your Picky Assist mobile app then click on the **"Scan"** button as shown below and give permission to access your camera and you are logged in&#x20;

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FjY18jMDyVLmC95zc59zG%2Fscan-qr-code.jpeg?alt=media&#x26;token=41033052-9b47-48ec-a211-4d29c1d75ef0" alt="" width="270"><figcaption></figcaption></figure>

### 2. Manual Login&#x20;

Open the Picky Assist mobile app then click on the **"Login"** button then fill in the details on the screen like workspace, username, and password then click on the "Login" button as shown below;

{% hint style="info" %}
If you are an admin, make sure you are enrolled as a user in the Teambox to login, you need to give the workspace name and the admin username and password to login.
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<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FQMNxR2JESxi9TnJFaACS%2Fmanual-mobile-app-login.jpeg?alt=media&#x26;token=93b70042-0fef-4308-9e05-2c7c7d9f7372" alt="" width="270"><figcaption></figcaption></figure>

## Routing Incoming Messages to the Alpha Platform&#x20;

We first release all new features to our alpha platform for doing testing with customers, so in order to work mobile app features properly you need to route the incoming messages from the connected channel to our alpha platform and this can be done under **Settings -> Channels** and click the Gear icon of the channel you would like to route to the alpha platform, then from the Channel -> Settings and update the selection as shown below&#x20;

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FGN87CaIFMkmebGFDS8Lk%2Fimage.png?alt=media&#x26;token=70450d8a-41f2-4302-b70f-b10a2076e8e8" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**If you are facing any issues with the mobile app kindly report them to <support@pickyassist.com>**&#x20;
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