> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/general-guidelines.md).

# General Guidelines

- [Billing](https://help.pickyassist.com/general-guidelines/billing.md): Manage billing
- [Adding Money Into Account](https://help.pickyassist.com/general-guidelines/adding-money-into-account.md): Add money into your account manually
- [Rate Limits](https://help.pickyassist.com/general-guidelines/rate-limits.md)
- [Character Limits WhatsApp](https://help.pickyassist.com/general-guidelines/character-limits-whatsapp.md)
- [Best Practices for Media Handling](https://help.pickyassist.com/general-guidelines/best-practices-for-media-handling.md)
- [Roadmap](https://help.pickyassist.com/general-guidelines/roadmap.md): Explore the features we're building for you and what's coming next.
- [Features In the Early Beta Version](https://help.pickyassist.com/general-guidelines/features-in-the-early-beta-version.md): This page displays the features currently in our beta and alpha versions. Here, you'll also find a guide on how to try these features.
- [Whatsapp Handling Errors](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors.md)
- [WhatsApp Number got Disconnected](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-number-got-disconnected.md)
- [Understanding Your WhatsApp Number Quality Rating](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/understanding-your-whatsapp-number-quality-rating.md)
- [WhatsApp Number Blocked (Banned)](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-number-blocked-banned.md)
- [WhatsApp Business App Disconnected](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-business-app-disconnected.md)
- [WhatsApp Template Rejected – Causes and How to Fix](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-template-rejected-causes-and-how-to-fix.md)
- [Understanding WhatsApp Message Template Quality Ratings](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/understanding-whatsapp-message-template-quality-ratings.md)
- [Warning: Sending a Broadcast with a Yellow or Red Quality Template](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/warning-sending-a-broadcast-with-a-yellow-or-red-quality-template.md)
- [WhatsApp Message Template Paused](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-message-template-paused.md)
- [WhatsApp Messaging Limits – Understanding Your Messaging Capacity](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-messaging-limits-understanding-your-messaging-capacity.md)
- [Message Failed Due to a Healthy Ecosystem Error](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/message-failed-due-to-a-healthy-ecosystem-error.md)
- [Why Did Meta Decide Not to Deliver Message?](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/why-did-meta-decide-not-to-deliver-message.md)
- [User is a Part of an Experiment](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/user-is-a-part-of-an-experiment.md)
- [Business Payment Eligibility Issue](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/business-payment-eligibility-issue.md)
- [Template Parameter Mismatch Error](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/template-parameter-mismatch-error.md)
- [Template Translation Not Found Error](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/template-translation-not-found-error.md)
- [24-Hour Customer Service Window Expired](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/24-hour-customer-service-window-expired.md)
- [WhatsApp Business Account Permissions Missing or Revoked](https://help.pickyassist.com/general-guidelines/whatsapp-handling-errors/whatsapp-business-account-permissions-missing-or-revoked.md)


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