August 2019
Aug 16, 2019
Fixed - Social CRM
If Category is blank then error were showing
Fixed - Smart Replies
On clicking Questions Load More or Load All the action webhook were showing 2 times
Fixed - Incoming Messages
If an audio file is received in a whatsapp group it was not pushing from the mobile app to the server
Incoming SMS were not pushing from the mobile app to the server
Aug 14, 2019
Fixed - Smart Replies
When new questions are adding images were not attaching into the answer
While adding new questions into a category the newly added questions goes to the bottom of the category which is difficult for the users to edit, now it will show right below the category
When using global "Save" button question variations were not saving.
While adding Small talks ? or ! marks where appending without space which were affecting the NLP engine accuracy. Patch updated to all questions in the smart replies having ? or ! (Space added before )
Fixed - Settings -> API Token
If the project is not selected , then API token shows some script error on the screen
New Updates - Smart Replies
While adding new questions, question variations can also be added by clicking the "?" icon which is left to the question
Newly adding categories will displays on the top to easily add more questions into it
Aug 12, 2019
Fixed - Smart Replies
Images against questions could be not replaced with same image
System attributes {{mobile}} was not getting replaced with correct value
While adding question variations there were some special characters appending into the database which affects the accuracy of the smart replies. Patch applied for all questions existing in the smart replies
In the "Stats" tab question variations were displaying with some special characters
Fixed - Messages
Read more popup was not working when the message contains some special characters
While exporting the messages if special characters are in the messages , the exported csv contents were not displaying properly
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