Activity Logs

Module that records all CRM activities

The Activity Logs module tracks all activities across CRM modules, recording actions such as creating, updating, deleting, and mass updates. Each activity log is linked to the specific record where the action took place. For each module, you can choose to disable activity logging, and it's also possible to enable or disable log tracking for individual data fields within a module. Activity logs capture changes in CRM data only and do not track modifications made in the CRM builder or other structural changes. Like other system module no fields in the Activity Logs can be deleted.

Activity logs module mainly includes fields like Field Name, Module Name, Action, New Value, Old Value and default fields.

Field Name: This shows the the respective field at where the action take place. This will mainly show for Update action not for delete and Create actions. For example if we updating the Mobile field of a record then the this field will show Mobile.

Module Name: It shows the module at which the activity take place

Action: It shows the action names - Create, Update, Delete

New Value: It shows the updated value on the respective field

Old Value: It shows the value before the update

Disabling Activity Log

Activity logs can be turned off for each module individually by enabling the "Disable Activity Log" option in the module settings, as shown in the image below. To do this, click on the Manage Module icon or navigate to Module Builder, then go to Settings. Once enabled, no further actions in this module will be recorded in the Activity Logs module.

For bulk importing records into CRM modules, the Activity Log can be enabled or disabled in the Import Data menu using the Add Activity Logs" option. By default, Activity Log is disabled for bulk imports to prevent excessive logging. When this option is enabled, an activity log entry will be created for each imported record.