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Picky Assist Help Desk
Picky Assist Help Desk
  • Welcome To Picky Assist 🙏
  • Setting Up Guide
    • Sending First Message
    • Connecting Channels
      • WhatsApp Web Automation to Official API Migration Guide 2024
      • Connecting WhatsApp Web Automation
      • Connecting Facebook Messenger
        • Introduction
        • Getting Start
        • Guidelines & Compliances
        • Messenger Link
      • Connecting WhatsApp Official
        • Introduction
        • Dashboard
        • Profile
        • Templates
      • Connecting WhatsApp Cloud API
      • WhatsApp Official Managed Service
      • Connecting Instagram
      • Phone Bridge (Call Blaze)
      • Connecting SMTP
      • Connecting Amazon SES
      • Connecting Sendgrid
      • Connecting Additional WhatsApp Numbers
      • Porting WhatsApp Number to Picky Assist
      • WhatsApp Official Message Delivery Issues & Solutions
    • Working With Prebuilt CRM Modules
      • Introduction
      • Onboarding
      • Modules
        • Leads
        • Deals
        • Meetings
        • Company
        • Support Cases
        • System Modules
          • Contacts
          • Notes
          • Task
          • Call Logs
          • Tags
          • Activity Logs
      • Automations
        • Workflows
        • Chatbots
        • Funnels
        • Connectors
        • Scheduler
        • Other Prebuilt Features
      • Reports and Dashboard
      • Mandatory Preconditions for Using Prebuilt
      • Testing Prebuilt
    • Managing Organization
    • Setting Up Teambox
      • Introduction
      • Routing Rules
      • Teambox
      • Inbox View
      • Organization Hierarchy
      • Analytics
    • Setting Up Smart Replies
      • Introduction
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variations
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalising Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Testing the Bot
        • Publishing Bot
      • ChatGPT Integration
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Smart Reply V2
      • Introduction
      • ChatGPT Integration
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variation
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalizing Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Publishing Bot
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Setting Up Broadcaster
      • Introduction
      • Creating a Campagin
      • Sending Message to WhatsApp Groups
      • Reports
      • Broadcaster V2
        • Introduction
        • Creating Campaign
        • Reports
    • Setting Up Sequence
      • Introduction
      • Creating New Sequence
      • Sequence Stats
      • Subscribe & Unsubscribe
      • Disabling Sequence Message
    • Setting Up Reminder
    • Setting Up Mobile App
    • Setting Up Connector
      • Introduction
      • Getting Started
      • Steps
        • Introduction
        • Filters
        • Delay
        • Iterator
        • Stats
      • Actions
      • Formatter
        • Date & Time
        • Counter
        • Math Calculation
        • Data Parser
        • Convert File
        • Line Items
      • Building Mini App
      • Email Parser
      • Data Storage
      • Simulate Test
      • Connector Logs
    • Email Builder
    • Setting Up Flow Builder
      • Fundamentals (Must Read)
      • Basic Terminology (Must Read)
      • Guide to Building an Effective Chatbot (Must Read)
      • Create, Manage, Test & Publish Flows
      • Triggering a Chatbot Flow
      • Steps
        • Introduction (Must Read)
        • Send Message
        • Ask A Question
        • Filter
        • Save Data
        • Actions
        • Check WhatsApp Session
        • Delay
        • Smart Delay
        • Formatter
        • Splitter
        • Data Lookup
        • Trigger HTTP API
        • Webhook
        • Apps
        • Match Keywords
        • Route to Chatbot
        • End
      • Saving Data into CRM
      • Analytics
      • Integrations
      • Flow Builder logs and conversational logs
      • Chatbot Best Practices, Ideas & FAQ
    • Setting up Modular CRM
      • Fundamentals (Must Read)
      • Guide to Building and Implementing a Modular CRM (Must Read)
      • Create & Manage Data Modules
      • CRM Macro Buttons
      • Adding Records into CRM
      • Data View & Manage Records
      • Task
      • Workflows
      • Funnels
      • Data Import
      • Integrations
    • Setting Up Scheduler
    • Media Gallery
    • Quick Replies
    • Opt-out Settings
    • Blacklist
    • Global Variables
    • Setting Up Ad-On's
      • Setting Up WhatsMail
      • Setting Up Zendesk
      • Setting Up Zapier
      • Setting Up Zoho CRM
        • Getting Started
        • Working with Extension
        • Integrating with Zoho Workflow
        • Lead Assignment Rules
        • Integrating into Custom Modules
        • Connecting Multiple WhatsApp Numbers into Zoho CRM
        • Integrating WhatsApp with Zoho CRM Mobile App
        • Keyboard Shortcuts
      • Setting Up Facebook Lead Adform
      • Facebook Lead Ad form V2
      • Setting Up WhatsApp Web
      • Setting Up Pabbly Connect
      • Setting Up ChatGPT App
    • Google Chrome Extensions
      • Extension for Sending WhatsApp Messages from any Webpage
      • Chrome Extension V2
      • Extension for Zoho CRM & Teambox
    • Managing Profile
      • Two Factor Aunthentication
      • Login History
      • Delete Account
    • Quick Rollout Guide
      • WhatsApp Official Account
    • Developers & Partners Guide for Deep Integration of Picky Assist
  • API Documentation V2
    • Introduction
    • Quick Start Guide 🏃
    • Global Webhook
      • How Webhook Works
      • Webhook Variables
      • Configuring Webhook URL
      • Webhook Request & Response
      • Getting the Conversation Context
      • Testing Your Webhook
    • Event Webhook
      • How Event Webhook Works
      • Event Webhook Variables
      • Configuring Event Webhook URL
      • Event Webhook Sample Request & Response
    • Push API
      • Introduction
      • API Variables
      • Sending Single Message - Push
      • Sending Dynamic Messages – Push
      • Sending Media Attachments – Push
      • Sending Interactive List & Buttons
      • Sending Stickers
      • Sending Bulk Messages - Push
      • Sending Contacts
      • Sending Location
      • Sending WhatsApp Template Messages
        • Introduction
        • Sending WhatsApp Template Text Messages
        • Sending WhatsApp Template Image
        • Sending WhatsApp Template Document
        • Sending WhatsApp Interactive Buttons
        • Sending WhatsApp Limited Time Offer Templates
      • Sending Message to Groups
      • Sending SMS Using SIM Card
      • Sending Message to Facebook Messenger
      • Normal Post Method
      • Delivery Reports
      • Push API Must Read Instructions
      • Testing API Requests
    • WhatsApp Template API
      • Introduction
      • API Variables
      • Template Request API
      • Template Status API
      • Languages
      • Guidelines
    • WhatsApp Group API
      • Introduction
      • API Variables
      • Create Group
      • Set Group Permission
      • Add Group Admin
      • Add Group Members
      • Fetch Group Details
      • Update Group Info
      • Remove Group Members / Admin
      • Generate New Invite Link
      • Group Delete Actions
    • WhatsApp Settings API's
      • WhatsApp Profile API
      • 2 Step Verification
      • WhatsApp Status Update
      • WhatsApp Contact & Group Fetching
    • Device Manage API’s
      • Fetching Device Status API
      • Device Commands API’s
      • WhatsApp Automation Server Status API
    • Account API
      • Fetch Balance
    • Project Management API
      • Introduction
      • Create Project
      • Get Project Details
      • Set / Update Webhook
      • Create API Token
      • Manage API Token
      • Change Billing Plan
      • Fetch Account Balance
      • Country Code & Timezones
    • References
      • Status & Error Codes
      • Most Frequent Issues & Solutions
      • Formating & Sending Emojis 😊
      • Postman Collection for Picky Assist API's
      • High Volume Messaging Bots - WhatsApp
    • Sample Codes
      • PHP
      • Python
      • Node JS
      • Ruby
      • Java
      • ASP.NET Using C#
      • Javascript
      • Go
      • Swift
      • C
      • C#
      • Objective C
  • General Guidelines
    • Billing
    • Adding Money Into Account
    • Rate Limits
    • Character Limits WhatsApp
    • Best Practices for Media Handling
    • Roadmap
    • Features In the Early Beta Version
  • Changelog
    • 2021
      • February 2021
      • March 2021
      • April 2021
      • May 2021
      • June 2021
    • 2020
      • February 2020
      • March 2020
      • April 2020
      • May 2020
      • June 2020
      • September 2020
      • October 2020
    • 2019
      • November 2019
      • October 2019
      • August 2019
      • September 2019
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  1. API Documentation V2
  2. References

Status & Error Codes

Response Status Code of API

Error Code

Details

100

Success

Error Code

General Push API Error Codes

401

Authentication Failed

402

Empty Number List

403

Insufficient Balance

404

Unable to Communicate with the Device !

405

API Is Not Active For This Plan

406

Invalid Mobile Number

407

Message cannot be empty

408

Project is not Active

409

Invalid User

410

Invalid Request

429

Rate Limit Reached

Error Code

Facebook Messenger Error Codes

601

Empty MessengerIDs

602

Invalid MessengerID

603

Facebook Integration Not Activated

Error Code

WhatsApp Official API Error Codes

801

Official WhatsApp Account Not Active

802

Not Contactable 24 Hours Session Expired

803

Template Not Approved Yet

804

Invalid Template ID

805

Template Not Matching

806

Contact Blocked

807

Billing Not Configured With The Given Country

808

Cannot Send The Message

809

Template Count Limit Exceeds

810

Language Not Supported

811

Invalid Template Name

812

Message Length Exceeds

813

Header Message Length Exceeds

814

Footer Message Length Exceeds

815

Template Name Already Exists

816

Dynamic Variables Allocation Is Invalid

847

Message cannot have new-line/tab characters or more than 4 consecutive spaces

848

Invalid Button Type

849

Button Text Cannot Be Empty

850

Button URL Cannot Be Empty

851

Button Phone Number Cannot Be Empty

852

Maximum 3 Buttons Are Allowed

853

Maximum 20 Characters Allowed For Button Text

854

URL Must Contain A Dynamic Variable

855

Maximum 100 Characters Allowed For Payload

856

Interactive Button Variables Not Matching

857

Invalid Button Text

858

Template Request Failed

883

Sample Message not matched with the Count of the Dynamic Variable

884

Sample Values are Mandatory For All Dynamic Variables And Media

885

Header Is Missing

886

Footer Is Missing

887

Only One Dynamic Variable Allowed In Header

888

Header Parameters Count Not Matching

Error Code

WhatsApp Settings Error Code

819

The Maximum Length Of About Exceeds

820

The Maximum Length Of Address Exceeds

821

The Maximum Length Of Description Exceeds

822

The Maximum Length Of Email Exceeds

823

Invalid Email Address

824

Maximum 2 Websites Allowed

825

Invalid Industry

826

Invalid Website

827

The Maximum Length Of Website Exceeds

828

The Image Size Should Not Exceed 5MB

830

The Image Is Too Small

831

Unable To Upload Profile Photo

Error Code

WhatsApp Group Error Code

833

Group Subject Cannot Be Empty

834

Group Subject Length Exceeds

835

Cannot Create Group

836

Empty/Invalid Group ID

837

Cannot Create Admin

838

Cannot Process The Request

839

Invalid Type

840

Invalid Whatsapp Number

841

Numbers Not In The Group

842

Invalid Action

844

Invalid PIN (For 2 Step Verification WhatsApp Official)

845

Language Already Requested

846

Daily message tier limit exceeded than approved

Error Code

Phone Automation Call Conference Error Codes

501

Call not connected ! Not able to Communicate with Phone !

502

This Feature Is Not Available In This Android Version

503

Invalid PushId

504

Device Details Not Found

505

Minimum 2 Contacts Should be Entered

506

Maximum 5 Contacts Allowed

Error Code

Project Management API Error Codes

750

Empty Project Name

751

Invalid Project Name

752

Empty Mobile Number

753

Invalid Company Name

754

Invalid Country

755

Invalid Service

756

Invalid Billing Plan

757

Invalid Date Format

758

Invalid Timezone

759

Empty Company Name

760

Empty Country

761

Empty Timezone

762

Invalid ProjectID

763

Empty ProjectID

764

Mismatch in Service

765

Cannot Renew Pay As You Go Plan

766

Empty API Token

767

Invalid API Token

768

Empty Action

769

Invalid Action

Error Code

WhatsApp Official List Menu & Interactive Buttons

866

Empty/Invalid Interactive Type

867

List Title Cannot Be Empty

868

List Title Length Exceeds

869

List Sections Cannot Be Empty

870

Section Title Cannot Be Empty

871

Section Title Length Exceeds

872

List Choices Cannot Be Empty

873

Maximum 10 Choices Are Allowed

874

Choice Title Cannot Be Empty

875

Choice Title Length Exceeds

876

Choice ID Cannot Be Empty

877

Choice ID Length Exceeds

878

Button ID Cannot Be Empty

879

Button ID Length Exceeds

880

Media Not Supported With List Choices

881

Choice Description Length Exceeds

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