# Question Variations

Question Variations or Training Phrases are the one of the important module which seamlessly works with Intents 

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Intents , Contexts & Question Variants helps smart reply to understand the user inputs more effectively thus able to give natural answers.
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Question Variations allows to add multiple questions so that it helps to process the user inputs more effectively by our Natural Language Processing engine

### Now let’s see how Question Variation works ?

Generally user ask questions to the bot, and one question can be asked in many ways  and in many cases response could be same for all questions, see the a question is asked in different way;

> Do you have an iPhone x ?\
> Do you sell iPhone x? \
> I want to buy an iPhone x\
> Get me an iPhone x

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Add as many as question variations which the users are likely to ask so that the bot will work effectively 
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### Adding Question & Answers

First Add A Single Question and its Answer as shown below 

![Adding Question & Answer ](https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LlSCbVdet6bwsF1X-xp%2F-LlSaP5F4Yv9qYGreM8O%2Fsmart-reply-question-answer-adding.png?alt=media\&token=224d4217-9f98-42b7-b7e5-838cfef158bd)

### Formatting Answer

For a new line space use **Shift + Enter** and to format the answer you can use **bold , italics, strike and emoji’s** as show below<br>

![Formatting Answer ](https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LlSzLKrT-udmHsuLQAi%2F-LlTCaZhdR5jPC-Ot1YS%2Fsmart-replies-formatting.png?alt=media\&token=bd9fb436-3f42-4654-a1bb-13f302ee5069)

### Adding Question Variations&#x20;

Now if you wish to add more question variations , then locate the question you have added and mouseover on the question and a **"+"** icon will display as shown below;

![Adding Question Variations ](https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LlSCbVdet6bwsF1X-xp%2F-LlSZsfJ7M_oqCLsQ5CP%2Fsmart-replies-add-questions.png?alt=media\&token=b7f26ebe-6d8c-4c04-97bb-04287ebb049f)

On clicking the **+** icon a popup will appear as shown below where you can add more question variations , after typing a question press enter to add it

![Adding Question Variations ](https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlJChpzcxtwOYGcBd1q%2F-LlSCbVdet6bwsF1X-xp%2F-LlSbMe96lB--C0oaxpL%2Fsmart-replies-question-variations.png?alt=media\&token=718cb462-db70-4f40-8bde-9380d8ac7a01)

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You dont need to edit the intents shown in the popup , its the same intents you have added against the category and just displays here for your reference , you can see the category name also in the top of the popup
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#### We have now successfully learned how to Add Questions , Question Variations and Answer

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