# Support Cases

The Support Cases module stores all customer support-related cases for the organization. Each support case is saved as a record, capturing important details such as the case subject, description, and current status. This helps efficiently track and manage customer issues, ensuring timely resolutions and better customer service. Users can add [tasks](/setting-up-guide/setting-up-modular-crm/task.md) against each case in this module.

<figure><img src="/files/X9CNs9lTiubOaNNwHyWi" alt=""><figcaption></figcaption></figure>

### Filter Views

The Support Case modules are enabled with 4 filter views as shown in the image below

<figure><img src="/files/UawTHEe2gfOId7oHkSuS" alt=""><figcaption></figcaption></figure>

### Kanban Views

The Kanban views in the **Support Cases** module are configured on the basis of the Deal Stages as shown in the image below.

<figure><img src="/files/lQ60qMNxx90p5cchqZjg" alt=""><figcaption></figcaption></figure>


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