Setting Up ChatGPT App
Learn how to setup ChatGPT with Picky Assist family of products
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Picky Assist Help Desk
Learn how to setup ChatGPT with Picky Assist family of products
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Was this helpful?
In this guide, we will explain how to set up the ChatGPT App within Picky Assist in order to leverage its generative AI capabilities across various Picky Assist products. Previously, ChatGPT was available as an integration through the Connector and Mini App. However, you can now integrate it seamlessly for an improved user experience.
Picky Assist has achieved a deep integration with ChatGPT across its platform, enabling businesses to build custom GPT models tailored to specific processes using tools like Mini App Builder and Macro Buttons. Here’s how this integration enhances various Picky Assist products:
Integration with Smart Replies as an AI Chatbot Picky Assist’s are now powered by ChatGPT, allowing for more natural, improved responses. The key advantage is the ability to train ChatGPT with your own segmented data, categorizing responses to better match customer needs.
Integration with Chatbot Builder When creating you can now select the ChatGPT App to handle conversation details. This includes summarizing conversations, extracting valuable information in JSON format, and automatically updating Picky Assist CRM records. The integration streamlines processes like adding events to feeds or pulling key insights from interactions.
Integration with Workflow & Funnels ChatGPT enhances Picky Assist’s and by allowing data-driven decisions. For example, when a CRM status changes, ChatGPT can suggest the next steps for a lead or deal, such as crafting custom sales scripts, personalized emails, or WhatsApp messages, automating the communication process.
Integration with Connectors Picky Assist’s allow seamless data exchange with third-party platforms. ChatGPT now acts as an intermediary step in these processes, such as automatically extracting relevant details from a job application email, matching it with job descriptions in the CRM, updating candidate records, and sending WhatsApp messages—all without manual intervention.
Integration with Mini App & Macro Button and streamline tasks by grouping actions. Businesses can create custom ChatGPT models for specific tasks, such as correcting grammar, training employees with business-specific processes, or summarizing content from uploaded PDFs, enhancing productivity.
Training with Your Own Data One of the standout features of Picky Assist’s integration is the ability to train ChatGPT with your business data at every execution level. This deep integration allows businesses to customize AI responses and actions, making automation more relevant and effective for specific needs.
ChatGPT might not be the optimal solution for every business category. It may not always manage conversations in a fully automated and contextual manner as a human would. Therefore, we recommend monitoring interactions with ChatGPT and always providing users with the option to interact with a human agent.
Please remember that ChatGPT and its associated services are not free. OpenAI provides $18 worth of free credit for a period of three months to experiment with their services. After this period, you'll be billed according to your usage. For a clearer understanding of their pricing structure, please refer to their pricing model at https://openai.com/pricing. It's also important to understand how you are billed for the use of tokens. You can find more details in the FAQ section on their pricing page.
You can check your usage and limits at the following link:
As of now, we offer ChatGPT as a free app for all plans. However, whenever you send a request to ChatGPT, we consider it as a usage of your Connector Invocation and one credit will be deducted from your available Connector Invocations as per your plan.
OpenAI, the organization behind ChatGPT, has developed various language models capable of performing a range of tasks. Although OpenAI has developed more than 100 models
GPT-4o: A small language model designed to be a cost-effective alternative, retaining powerful capabilities while being optimized for specific, efficiency-driven tasks.
GPT-4: An advanced model designed for complex tasks requiring deep reasoning and creativity.
GPT-4-turbo: A cost-effective version of GPT-4, optimized for chat applications and offering high performance with reduced costs.
GPT-3.5: A versatile model capable of understanding and generating natural language and code, often used in various applications.
GPT-3.5-turbo: An optimized, cost-effective version of GPT-3.5, ideal for chat applications and traditional completion tasks.
For the AI to function, we need to provide some form of input known as a "prompt", and the AI returns an output called a "completion".
In simpler terms, the input given to the AI engine is referred to as the "prompt", and the output generated by the AI is known as the "completion".
It will also be beneficial to understand the following completion models, which we will utilize in our integration:
ChatGPT bills you based on tokens, with most pricing models defined such that you pay a certain amount for using 1000 tokens. The cost can vary depending on the model you employ, and ChatGPT bills you separately for the input (prompt) and output (completion).
A useful rule of thumb is that one token usually corresponds to about 4 characters of text in common English usage. This equates to approximately ¾ of a word (meaning that 100 tokens are approximately equal to 75 words).
Click on Create New Secret Key button as shown below and copy your secret key, we need to paste this into the Picky Assist ChatGPT App.
Login into your Picky Assist account then navigate to Settings -> Apps and find ChatGPT and click on Activate button as shown below;
A popup will appear on the screen where you need to input your Open AI / ChatGPT API Token which we have generated as per the above instruction;
There are certain situations where our system will automatically disable ChatGPT:
If the provided token is incorrect
If the account is disabled by ChatGPT
If the account does not have an active billing plan
You can view the last 10 error logs to determine the cause if ChatGPT is not functioning as expected.
Each model also has different variants, which are useful for our API calls. You can find all the models at .
You can learn more about this at
Text Completion:
Chat Completion:
To estimate the number of tokens you might use, you can employ the Token Calculator at the following link
First, we need to get the ChatGPT API token from the OpenAI account, please login into your OpenAI account as shown below; the direct link for
Kindly note that the ChatGPT Plus account and ChatGPT API access accounts are different and you need a separate billing setup for each account, you may set the API account billing through this link , you have the option to add money in advance like a prepaid credit wallet and ChatGPT will debit the account as per the usage of your API. The Billing Interference looks like the below
