Connecting SMTP

SMTP means Simple Mail Transport Protocol the technology behind sending and receiving emails across different email providers, as SMTP is a global standard in sending and receiving messages because of this global standard we are able to send email from our Gmail account to a Yahoo email account as both the company make use of SMTP protocol

Picky Assist allows you to connect any SMTP email provider account as an email channel helps you to send event-based transactional or marketing emails

SMTP General Configuration Settings

You need to fill in the SMTP settings in your Picky Assist account under Settings -> Channels -> SMTP https://pickyassist.com/app/settings/channels

Click on Connect button as shown below;

You need to fill in the correct information as provided by your email service provider in the popup as shown below;

Connecting your Gmail Account

You can connect your personal or business Gmail account with Picky Assist using SMTP, you need to follow the below guidelines to generate your SMTP settings for Gmail then put them in your Picky Assist account under Settings -> Channels -> SMTP and fill in the below details in the popup window;

After filling in the required details click on the "Save" button

Generate Gmail App password

If you want to connect your Gmail account to Picky Assist, you may be required to use an App password instead of an account password.

Create & use App Passwords

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.

1) Go to your Google Account.

2) Select Security.

3) Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because of below reasons;

• 2-Step Verification is not set up for your account.

• 2-Step Verification is only set up for security keys.

• You turned on Advanced Protection.

• Your account is through work, school, or other organizations.

4) Click App Passwords

5) Login to your google Account

At the bottom,

-> choose Select app and choose the app you using

- > Select device and choose the device you’re using -> Click Generate.

6) Follow the instructions to enter the app password. The App Password is the 16-character code in the yellow bar on your device copy this and click on "Done" you need to use this password with Picky Assist

Testing your Connection

If there are no errors you will get an option to test the connection as shown below;

Click on "Test Connection" and a popup will appear on the screen as shown below where you can enter the email address to send the test email, if required you can edit the email contents or try sending attachments by passing a public url of a file