# Introduction

In order to send messages after 24 hours window you need to make use of WhatsApp pre approved templates, if you have not yet requested  templates then please make use of Template Request API to request a template.

{% content-ref url="/pages/-LwHUcUGM5AYz6lKKVYR" %}
[WhatsApp Template API](/api-documentation-v2/whatsapp-template-api.md)
{% endcontent-ref %}

Using Templated Messages you can only send Text, Video, Image & PDF messages and you need to submit only dynamic variable values in order to send messages using this template method.

{% hint style="info" %}
**Example**\
\
Your order `{{1}}` for a total of `{{2}`} is confirmed. The expected delivery is `{{3}}`

In order to send the above message you need to pass only the exact value of {{1}}, {{2}}. {{3}} in the **"template\_globalmessage" or "template\_message"** variable as array and WhatsApp will construct the message with the value you passed and sends the message.\
\
 *i.e you dont need to pass the entire message body or structure in order to send a template message.*
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.pickyassist.com/api-documentation-v2/push-api/sending-whatsapp-template-messages/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.