Setting Up Guide
API Documentation V2
General Guidelines
Sandbox Mode WhatsApp Official
This guide helps to setup Sandbox environment for WhatsApp Official. The numbers used in the Sandbox are WhatsApp Approved Numbers shared with many customers by allocating branded and un-branded keywords. Read More about WhatsApp Approved Shared Numbers
Getting Start
- 1.
- 2.Create A New Project
- 3.Select A Shared Number & Get Your Un-Branded Keyword
- 4.
- 5.Generate API Token under Settings -> API Token to start sending messages
- 6.Send a WhatsApp message to Shared number followed by your unbranded keyword to get started.
In order to send messages out , first you must send a message to the WhatsApp Shared number followed by your un-branded / branded keyword i.e the user must initiate the conversation.
In the production environment i.e Your Dedicated Number which allows business to start a conversation using WhatsApp Approved Templates. Read More
You will not able to request new templates in Sandbox / Shared environment however you can make use of pre-approved templates for testing.
Setting Up an Un-Branded Keyword
Unique keywords on a WhatsApp Shared Number identify the business / projects and route the message to the respective keyword owner, so it's mandatory to send a keyword to get started with WhatsApp Sandbox environment
By default, all projects have one pre-defined un-branded keyword to know your un-branded keyword go to
Settings -> WhatsApp Shared 
Click on the "WhatsApp Shared" and a popup will open as below
- Number is the WhatsApp Shared Number
- Keyword is the Unbranded Keyword
- Direct Link is to share directly with users
Developers Settings
Webhook please listen to application=<shared whatsapp number> like application=919737001155
Push API please pass application=<shared whatsapp number> like application=919737001155
Templates ID : To send message after 24 hours you needed a template id this can be copied from Settings -> WhatsApp Shared -> Popup Read More about Templates
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