Product Collection

A Product Collection helps you group similar products together — like T-shirts, Sarees, or Festival Offers. You can easily share these collections with your customers through WhatsApp or Teambox.

Step 1: Open Dashboard

Go to your Picky Assist Dashboard.

Step 2: Open Product Collection

From the left panel: All Menus → Commerce → Product Collection.

Step 3: Add a Collection

Click Add Collections at the top right to create a new collection.

Step 4: Enter Collection Details

• Collection Name (required)

• Description (optional)

• Thumbnail Image — click Uploads to pick or upload an image (this appears as the collection heading to customers).

  • Supported formats: JPEG, PNG, WebP. Max size: 5 MB.

• Select Catalog — choose the catalog containing products you want to add.

• Show in Default Chatbot — enable this toggle if you want the collection visible in the default chatbot.

Step 5: Add Section & Products

• Enter a Section Name for grouping products inside the collection.

• Click Add Products and select products from the chosen catalog.

• You may add up to 30 products total across up to 10 sections.

• You can drag & drop products inside a section to reorder by priority.

• After selecting and ordering products, click Save (top right).

Use sections to group related items (e.g., Men’s T-shirts, Women’s T-shirts).

Step 6: Manage Visibility & Limits

• Use the ON/OFF slider to control whether the collection appears in the default chatbot.

• You may create many collections, but only up to 10 will be displayed in the default chatbot — plan which collections should be visible.

You have now learned how to create and manage collections to keep your catalog well-organized and visually appealing for customers. Next, let’s learn how to update product inventory details in the catalog to ensure stock information stays accurate and up to date.