> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/whatsapp-commerce/manage-products/introduction.md).

# Introduction

WhatsApp Commerce (Catalog) allows businesses to showcase their products and services directly inside WhatsApp. Customers can browse, view product details, and even make purchases without leaving the app.

Here’s everything you need to know about managing your products:

***

### How Many Products Can Be Added?

* You can add **up to 500 products** to your WhatsApp Catalog.
* Each product can have detailed information such as images, description, and pricing.

***

### Supported Media - Images

* **Images**:
  * Up to **10 images per product**
  * Supported format: **JPG, PNG**
  * Maximum size: **5 MB per image**

***

### Mandatory Product Information

When adding a product to your catalog, the following fields are **required**:

1. **Product Name** – must clearly describe the item (max 150 characters).
2. **Product Price** – in your local currency.
3. **Product Description** – brief details about the product (max 5000 characters).
4. **Product Image** – at least 1 image is mandatory.

***

### Products Not Allowed on WhatsApp Commerce

WhatsApp has strict rules on what can and cannot be listed in your catalog. **Prohibited products include**:

🚫 **Illegal or Regulated Items**

* Drugs, narcotics, alcohol, tobacco, firearms, ammunition, explosives

🚫 **Restricted Services**

* Gambling, betting, lotteries, adult products or services, dating services

🚫 **Financial Products**

* Cryptocurrency, loans, credit repair, investment schemes

🚫 **Healthcare Products**

* Medical devices, supplements with unverified claims, prescription drugs

🚫 **Digital Content & Services**

* Pirated software, fake tickets, counterfeit goods

🚫 **Other Banned Items**

* **Animals, Fish, Meats** human body parts, political/controversial products, offensive material

👉 Businesses found listing prohibited products risk **catalog rejection, account restrictions, or permanent suspension**.

***


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