Template Request API

Below is the Sample Template Request API Request & Response for requesting new WhatsApp Templates.

To use this API your project must be enabled with WhatsApp Business Account.

Request URL

Method : POST

Requesting Templates

https://pickyassist.com/app/api/v2/template-request

Fetching Template Statuss

https://pickyassist.com/app/api/v2/template-status

Sample Request - Text Template

{ 
   "token":"782a357a2c11f54b83fd1a017f05eb6794",
   "name":"order_confirmation",
   "message_type":1,
   "category":2,
   "sample_message":["sample value of {{1}}","sample value of {{2}}","sample value of {{3}}"],
   "messages":[ 
      { 
         "message":"Your order {{1}} for a total of {{2}} is confirmed. The expected delivery is {{3}}.",
         "language":"en",
         "header":"test header Optional",
	 "footer":"test Optional"
      }
   ]
}

Sample Response

You need to save the "template_id" and should be used when sending WhatsApp Template Messages

{ 
   "template_id":"XY6479",
   "template_status":1,
   "status":100,
   "message":"Success"
}

Sample Request - Text Templates with Multiple Languages

{ 
   "token":"782a357a2c87687a11f54b83fd1a017f05eb6794",
   "name":"welcome",
   "message_type":1,
   "category":10,
   "sample_message":["sample value of {{1}}"],

   "messages":[ 
      { 
         "message":"Hello {{1}}, Welcome to Pickyassist",
         "language":"en"
         "header":"test header Optional",
	 "footer":"test Optional"
      },
      { 
         "message":"Bonjour {{1}}, Bienvenue chez Pickyassist",
         "language":"fr"
         "header":"test header Optional",
	 "footer":"test Optional"
      }
   ]
}

Sample Media Template Request - Image

{ 
   "token":"782a357a2c87687a11f54b83fd1a017f05eb6794",
   "name":"welcome_message",
   "message_type":2,
   "category":10,
   "sample_url":"https://pickyassist.com/en/img/product/telephony.png",
   "sample_message":["Diana"],
   "messages":[ 
      { 
         "message":"Hello {{1}}, Welcome to Picky Assist",
         "language":"en",
         "header":"Message from Picky Assist Team",
         "footer":"test Optional"
      }
   ]
}

Sample Media Template Request - Image with Dynamic Header

Kindly note that if you are passing dynamic header value then while sending the message you must pass the value of the dynamic variable, only one dynamic value is supported in the header

{ 
   "token":"782a357a2c87687a11f54b83fd1a017f05eb6794",
   "name":"welcome_message",
   "message_type":2,
   "category":10,
   "sample_url":"https://pickyassist.com/en/img/product/telephony.png",
   "sample_message":["Diana"],
   "sample_header":"Picky Assist",
   "messages":[ 
      { 
         "message":"Hello {{1}}, Welcome to Picky Assist",
         "language":"en",
         "header":"Message from {{1}}",
         "footer":"test Optional"
      }
   ]
}

Sample Media Template Request - Document

{ 
   "token":"782a357a2c87687a11f54b83fd1a017f05eb6794",
   "name":"welcome_message",
   "message_type":2,
   "category":10,
   "sample_url":"https://pickyassist.com/en/img/product/document.pdf",
   "sample_message":["Diana"],
   "messages":[ 
      { 
         "message":"Hello {{1}}, Please read the guidelines",
         "language":"en"
         "header":"ADMISSION Details",
         "footer":"test footer",
      }
   ]
}

Sample Request - WhatsApp Interactive Button - Quick Replies with Text Message

Please mind the template button position , the button will be shown to the user as per the order it's requested.

Once the template is approves it's not possible to change the order of the buttons.

{
	"token": "{{token}}",
	"name": "TEMPLATE-NAME",
	"message_type": 2,
	"category": 4,
	"messages": [
    	{
        	"message": "Hello {{1}}\\n\\nYour appointment for {{2}} with {{3}} is {{4}} on {{5}} Please confirm by clicking the below button\\n\\nThanks\\n{{6}}",
        	"language": "en",
        	"buttons": [
            	{
                	"type": 1,
                	"text": "Confirm"
            	},
            	{
                	"type": 1,
                	"text": "Cancel"
            	},
            	{
                	"type": 1,
                	"text": "Not Sure"
            	}
        	]
    	}
	]
}

Template API Request - Interactive Buttons URL & Phone Number

{
	"token": "{{token}}",
	"name": "delivery_out_button",
	"message_type": 1,
	"category": 4,
	"sample_message":["Danny", "Burger XL"],
	"messages": [
    	{
        	"message": "Hello {{1}}\n\nYour order {{2}} is out for delivery.",
        	"language": "en",
        	"buttons": [
                {
                	"type": 2,
                	"text": "Track Package ",
                	"url": "https://bridgerbot.com/app/api/wa/buttons/{{1}}}",
                        "sample_button_value":"EA454FFGQ21"
            	},
                {
                	"type": 3,
                	"text": "Call Support",
                	"phone_number": "[phone]"
            	}
            	
                
        	]
    	}
	]
}

Template API Request - Interactive Buttons - URL

Only one dynamic variable is allowed and its should be at the end of the URL and from April 19th 2022 onwards dynamic variable is optional

Not possible to change the URL once its approved

{
	"token": "{{token}}",
	"name": "order_shipped_button",
	"message_type": 2,
	"category": 4,
	"messages": [
    	{
        	"message": "Hello {{1}}\n\nYour order {{2}} has been shipped through {{3}} on {{4}} and tracking number is {{5}}.\n\nThanks\n{{6}}",
        	"language": "en",
        	"buttons": [
            	{
                	"type": 2,
                	"text": "Track Order",
                	"url": "https://pickyassist.com/t/{{1}]"
            	}
        	]
    	}
	]
}

Sample Request - Add New Language

You can add new language to an existing template by passing the template id along with new language contents, please note there is no option to edit an existing template.

Please note if you have passed header and footer for the primary template then you must pass the same for all languages

{
    "token": "768b6b220c702c77225236",
    "template_id": "PV10560",
    "message": "Ciao {{1}}, \n\nIl tuo ordine {{2}} è stato annullato {{3}}\n\nGrazie\n{{4}}",
    "language": "it"
    "header": "header optional",
    "footer": "footer optional"
}

Sample Response

{
    "status":100,"message":"Success"
}