Testing the Bot

Its important to test the bot before deploying into production , once all the questions and answers are added you can test the same using the test chat widget placed in the right bottom corner of the page as shown below;

Before start testing make sure you have saved all replies , you can use the global save button placed in the top right side

smart-reply-live-testing

Last updated

Was this helpful?

#663: Prebuilt Guide Updated

Change request updated