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Picky Assist Help Desk
  • Welcome To Picky Assist πŸ™
  • Setting Up Guide
    • Sending First Message
    • Connecting Channels
      • WhatsApp Web Automation to Official API Migration Guide 2024
      • Connecting WhatsApp Web Automation
      • Connecting Facebook Messenger
        • Introduction
        • Getting Start
        • Guidelines & Compliances
        • Messenger Link
      • Connecting WhatsApp Official
        • Introduction
        • Dashboard
        • Profile
        • Templates
      • Connecting WhatsApp Cloud API
      • WhatsApp Official Managed Service
      • Connecting Instagram
      • Phone Bridge (Call Blaze)
      • Connecting SMTP
      • Connecting Amazon SES
      • Connecting Sendgrid
      • Connecting Additional WhatsApp Numbers
      • Porting WhatsApp Number to Picky Assist
      • WhatsApp Official Message Delivery Issues & Solutions
    • Working With Prebuilt CRM Modules
      • Introduction
      • Onboarding
      • Modules
        • Leads
        • Deals
        • Meetings
        • Company
        • Support Cases
        • System Modules
          • Contacts
          • Notes
          • Task
          • Call Logs
          • Tags
          • Activity Logs
      • Automations
        • Workflows
        • Chatbots
        • Funnels
        • Connectors
        • Scheduler
        • Other Prebuilt Features
      • Reports and Dashboard
      • Mandatory Preconditions for Using Prebuilt
      • Testing Prebuilt
    • Managing Organization
    • Setting Up Teambox
      • Introduction
      • Routing Rules
      • Teambox
      • Inbox View
      • Organization Hierarchy
      • Analytics
    • Setting Up Smart Replies
      • Introduction
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variations
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalising Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Testing the Bot
        • Publishing Bot
      • ChatGPT Integration
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Smart Reply V2
      • Introduction
      • ChatGPT Integration
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variation
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalizing Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Publishing Bot
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Setting Up Broadcaster
      • Introduction
      • Creating a Campagin
      • Sending Message to WhatsApp Groups
      • Reports
      • Broadcaster V2
        • Introduction
        • Creating Campaign
        • Reports
    • Setting Up Sequence
      • Introduction
      • Creating New Sequence
      • Sequence Stats
      • Subscribe & Unsubscribe
      • Disabling Sequence Message
    • Setting Up Reminder
    • Setting Up Mobile App
    • Setting Up Connector
      • Introduction
      • Getting Started
      • Steps
        • Introduction
        • Filters
        • Delay
        • Iterator
        • Stats
      • Actions
      • Formatter
        • Date & Time
        • Counter
        • Math Calculation
        • Data Parser
        • Convert File
        • Line Items
      • Building Mini App
      • Email Parser
      • Data Storage
      • Simulate Test
      • Connector Logs
    • Email Builder
    • Setting Up Flow Builder
      • Fundamentals (Must Read)
      • Basic Terminology (Must Read)
      • Guide to Building an Effective Chatbot (Must Read)
      • Create, Manage, Test & Publish Flows
      • Triggering a Chatbot Flow
      • Steps
        • Introduction (Must Read)
        • Send Message
        • Ask A Question
        • Filter
        • Save Data
        • Actions
        • Check WhatsApp Session
        • Delay
        • Smart Delay
        • Formatter
        • Splitter
        • Data Lookup
        • Trigger HTTP API
        • Webhook
        • Apps
        • Match Keywords
        • Route to Chatbot
        • End
      • Saving Data into CRM
      • Analytics
      • Integrations
      • Flow Builder logs and conversational logs
      • Chatbot Best Practices, Ideas & FAQ
    • Setting up Modular CRM
      • Fundamentals (Must Read)
      • Guide to Building and Implementing a Modular CRM (Must Read)
      • Create & Manage Data Modules
      • CRM Macro Buttons
      • Adding Records into CRM
      • Data View & Manage Records
      • Task
      • Workflows
      • Funnels
      • Data Import
      • Integrations
    • Setting Up Scheduler
    • Media Gallery
    • Quick Replies
    • Opt-out Settings
    • Blacklist
    • Global Variables
    • Setting Up Ad-On's
      • Setting Up WhatsMail
      • Setting Up Zendesk
      • Setting Up Zapier
      • Setting Up Zoho CRM
        • Getting Started
        • Working with Extension
        • Integrating with Zoho Workflow
        • Lead Assignment Rules
        • Integrating into Custom Modules
        • Connecting Multiple WhatsApp Numbers into Zoho CRM
        • Integrating WhatsApp with Zoho CRM Mobile App
        • Keyboard Shortcuts
      • Setting Up Facebook Lead Adform
      • Facebook Lead Ad form V2
      • Setting Up WhatsApp Web
      • Setting Up Pabbly Connect
      • Setting Up ChatGPT App
    • Google Chrome Extensions
      • Extension for Sending WhatsApp Messages from any Webpage
      • Chrome Extension V2
      • Extension for Zoho CRM & Teambox
    • Managing Profile
      • Two Factor Aunthentication
      • Login History
      • Delete Account
    • Quick Rollout Guide
      • WhatsApp Official Account
    • Developers & Partners Guide for Deep Integration of Picky Assist
  • API Documentation V2
    • Introduction
    • Quick Start Guide πŸƒ
    • Global Webhook
      • How Webhook Works
      • Webhook Variables
      • Configuring Webhook URL
      • Webhook Request & Response
      • Getting the Conversation Context
      • Testing Your Webhook
    • Event Webhook
      • How Event Webhook Works
      • Event Webhook Variables
      • Configuring Event Webhook URL
      • Event Webhook Sample Request & Response
    • Push API
      • Introduction
      • API Variables
      • Sending Single Message - Push
      • Sending Dynamic Messages – Push
      • Sending Media Attachments – Push
      • Sending Interactive List & Buttons
      • Sending Stickers
      • Sending Bulk Messages - Push
      • Sending Contacts
      • Sending Location
      • Sending WhatsApp Template Messages
        • Introduction
        • Sending WhatsApp Template Text Messages
        • Sending WhatsApp Template Image
        • Sending WhatsApp Template Document
        • Sending WhatsApp Interactive Buttons
        • Sending WhatsApp Limited Time Offer Templates
      • Sending Message to Groups
      • Sending SMS Using SIM Card
      • Sending Message to Facebook Messenger
      • Normal Post Method
      • Delivery Reports
      • Push API Must Read Instructions
      • Testing API Requests
    • WhatsApp Template API
      • Introduction
      • API Variables
      • Template Request API
      • Template Status API
      • Languages
      • Guidelines
    • WhatsApp Group API
      • Introduction
      • API Variables
      • Create Group
      • Set Group Permission
      • Add Group Admin
      • Add Group Members
      • Fetch Group Details
      • Update Group Info
      • Remove Group Members / Admin
      • Generate New Invite Link
      • Group Delete Actions
    • WhatsApp Settings API's
      • WhatsApp Profile API
      • 2 Step Verification
      • WhatsApp Status Update
      • WhatsApp Contact & Group Fetching
    • Device Manage API’s
      • Fetching Device Status API
      • Device Commands API’s
      • WhatsApp Automation Server Status API
    • Account API
      • Fetch Balance
    • Project Management API
      • Introduction
      • Create Project
      • Get Project Details
      • Set / Update Webhook
      • Create API Token
      • Manage API Token
      • Change Billing Plan
      • Fetch Account Balance
      • Country Code & Timezones
    • References
      • Status & Error Codes
      • Most Frequent Issues & Solutions
      • Formating & Sending Emojis 😊
      • Postman Collection for Picky Assist API's
      • High Volume Messaging Bots - WhatsApp
    • Sample Codes
      • PHP
      • Python
      • Node JS
      • Ruby
      • Java
      • ASP.NET Using C#
      • Javascript
      • Go
      • Swift
      • C
      • C#
      • Objective C
  • General Guidelines
    • Billing
    • Adding Money Into Account
    • Rate Limits
    • Character Limits WhatsApp
    • Best Practices for Media Handling
    • Roadmap
    • Features In the Early Beta Version
  • Changelog
    • 2021
      • February 2021
      • March 2021
      • April 2021
      • May 2021
      • June 2021
    • 2020
      • February 2020
      • March 2020
      • April 2020
      • May 2020
      • June 2020
      • September 2020
      • October 2020
    • 2019
      • November 2019
      • October 2019
      • August 2019
      • September 2019
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On this page
  • Introduction
  • How It Works
  • Let’s Demonstrate with an example
  • Understanding The Core Of Connectors
  • Connector URL
  • JSON Code
  • Field Mapping
  • Steps
  • Delay
  • Actions
  • Compatibility
  • List of Popular Applications you can easily integrate with Picky Assist
  • CRM's
  • Webinars
  • Calendar
  • Ecommerce
  • Online Ads
  • Forms

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  1. Setting Up Guide
  2. Setting Up Connector

Introduction

Learn More About Connectors

Introduction

The connector helps to take various actions like Sending WhatsApp Message, Adding A Subscribers, Adding Subscriber into a Sequence etc in the PIcky Assist Platform when a trigger or event happens in any other 3rd party applications like in WoCommerce/Shopify A New Order is created, a new form is submitted in Zoho Forms, Typeform etc

How It Works

For each integration Picky Assist allows you to create an app and each app will have a unique URL, we can call it a β€œConnector URL” or endpoint, in the third party software application it can be set as a Webhook generally.

You need to copy and paste the URL into the 3rd party app which you use and have to subscriber to the event you want to be notified, for example in your HubSpot CRM / Zoho CRM whenever a new lead is created and you would like to add the New Lead into Picky Assist Platform as Subscriber then auto-enroll them into a Sequence and alert your sales team about the new lead, this can be easily done through Connectors

So the primary use case is to trigger a WhatsApp Message or perform a set of actions in the Picky Assist platform when an event/trigger happens in any other platforms or software outside Picky Assist.

Let’s Demonstrate with an example

Now let’s consider a business that operates in 3 states with 5 products and 3 sales rep and published a form on their website to capture the sales enquiry and the form contains the following information to be filled by the user.

Name Email WhatsApp Number State Product Interested Message

Now with the help of Connector, the business will able to do the followings;

  1. Send A Thank You WhatsApp Message Instantly to the User who filled the form

  2. Perform a condition to alert the right person in each state based on the product interest shown by the customer, then send a WhatsApp message alerting the correct sales representative about the new lead

  3. Add the User into a right Sequence which sends a series of messages which are related to their interested product.

  4. Add a tag or add them into a specific category which helps you to segment customers and send them mass messages.

Understanding The Core Of Connectors

Connector URL

This will be the unique URL for each integration / app and it’s generated by Picky Assist. This needs to be configured in the 3rd party software/application as Webhooks so that we receive the required data when an event/trigger occurs.

JSON Code

This is the data structure in JSON format which will POST as a JSON Payload to the Connector URL whenever an event happens in the 3rd party applications, when we receive the first payload we automatically map and make it available for you, you can edit or remap this anytime in case the data structure got changed.

Apart from JSON we also support the Query String method as well in GET, POST method, we automatically convert them into a JSON format.

Field Mapping

This helps you to map the 3rd party data with Picky Assist Attributes like a new subscriber can be created / updated in the Picky Assist Platform by mapping the fields, which helps to keep the data always synced between your app and Picky Assist.

Steps

Steps allows you to perform multiple conditions and actions within it, for example if User Age is between 25 & 65 and gender is male then perform the actions for this condition , similarly, you can create multiple steps and perform more complex conditions and setup actions as per each business requirements

Filters

Filters are one of the most useful tools which helps you to filter the data coming from another app or the data stored within the picky assist and perform Actions based on the filter matching conditions, for example, if the age of the person is between 18-25 and gender is male then perform a set of action defined by you, similarly, you can create any number of filters and specify actions which are specified to the filters

Delay

Delay helps to pause the execution of the steps for a certain period, there are many handy usecases for this feature's few are as below;

  1. Sending an Automatic Followup After X days from the Lead Creation Date

  2. Sending Periodic Reminders for Webinars like before 2 days, before 5 hours, before 30 minutes, on the specific date, after 1 day etc

  3. Sending Payment Reminders / Due alerts which respects to certain dates

Picky Assist Unique Custom Delay feature allows you to set a delay based on a specific date in a dynamic way, for an example you can minimise the no show for your Zoom Webinar using the Smart Delay which can send an automatic reminders before, after and on the Webinar Start Date

Our easy to track options also allows to easily track the schedules and cancel the schedules in a click.

Actions

Actions helps you to perform the configured action when a filter condition in a step is true, there are 20+ different actions you can perform like Adding A Tag, Adding User Into a Sequence, Sending A Message etc

Compatibility

We make use of the JSON & Query String parameter which is 99.99% software perfreered way to exchange data between 2 parties, so the connector can be integrated into any of the software's which supports sending triggers to a 3rd party platform when an event happens. So if your software/application supports triggered a Webhook then you can use Connector.

List of Popular Applications you can easily integrate with Picky Assist

CRM's

Application

Usecases

RD Station

Integrate with Workflows

When New Lead is Created When New A Lead is marked as Opportunity

Zoho CRM

Integration With Workflows When A New Module Entry is Created When Edit/Update happens to a Record When New Lead / Contact Created / Edited

Lead Squared

Integration With Automations When a New Activity is Posted to a Lead When New Lead Created / Updates When a Stage of the Lead is Changed When a Lead Submits on a landing page

Hubspot

Integration With Automations / Workflows When New Contact is Created / Updates When New Deals is available When a New Blog Article is Added When a Stage of the Lead is Changed When a Form is Submitted When New Company is Created When Deals enters a specified Stage When New Ticket is Created When a calendar task is created

Active Campaign

Integration With Automations / Workflows When New Contact is Created or Updated When New Deal Added or Updated

Pipedrive

Integration With Automations / Workflows

When New Deal is Created or Updated When New Lead is Created or Updated When New Activity is Created or Updated When New Person is Created When Deal Stage is Updated When an Existing Deal is Updated

Vtiger CRM

Integration With Automations / Workflows

When New Contact is Created or Updated When New Lead is Created or Updated When New Case is Created When New Opportunity is Created When New Ticket is Created When New Event is Created When New Invoice is Created When New Todo is Created

Webinars

Application

Usecases

Zoom

When New Meeting or Webinar is Created When New Recording is Completed for a Meeting or Webinar When New Registrants is Added to a Webinar

Send Meeting URL and Information through WhatsApp Sending Meeting or Webinar Reminders through WhatsApp Sending Webinar Followup or Feedbacks through WhatsApp

Go To Webinar

When New Meeting or Webinar is Created When New Recording is Completed for a Meeting or Webinar When New Registrants is Added to a Webinar

Send Meeting URL and Information through WhatsApp Sending Meeting or Webinar Reminders through WhatsApp Sending Webinar Followup or Feedbacks through WhatsApp

LiveStrom

When New Meeting or Webinar is Created When New Recording is Completed for a Meeting or Webinar When New Registrants is Added to a Webinar

Send Meeting URL and Information through WhatsApp Sending Meeting or Webinar Reminders through WhatsApp Sending Webinar Followup or Feedbacks through WhatsApp

Calendar

Application

Usecases

Calendly

When an Invitee Schedules an Event When an Invitee Canceled a Scheduled Event

Send Meeting URL and Information through WhatsApp Sending Webinar Followup or Feedbacks through WhatsApp

Ecommerce

Application

Usecases

Shopify

When New Customer is Created

When an Order is Placed / Cancelled When an Order Status is Changed to Any When New Product is Added When New Blog is Created in your Shopify Store When an order is Updated

Send Order Update Status through WhatsApp Send Feedback Form through WhatsApp After x hours from the delivery time Segment Users into Categories in Picky Assist for Mass Broadcasting

Inform Customers When a New Product is Added into your Store via WhatsApp

Woocmmerce

When New Customer is Created

When an Order is Placed / Cancelled When an Order Status is Changed to Any When New Product is Added When an order is Updated

Send Order Update Status through WhatsApp Send Feedback Form through WhatsApp After x hours from the delivery time Segment Users into Categories in Picky Assist for Mass Broadcasting

Inform Customers When a New Product is Added into your Store via WhatsApp

Online Ads

Application

Usecases

Google Ad Form

When New Google Adform is Submitted

Send a Thankyou message to the user

Alert your Sales Team about new Lead via WhatsApp

Add Customer into a Sequence

Tag Customer to Followup Later

Assign an Agent for Instant Live Chat

Forms

Application

Usecases

Google Forms

When A New Form is Submitted

Send A WhatsApp Message to the User Create a Filter to Allocate the Lead to the Right Team Add A Tag or Category for Segmentation Add User into a WhatsApp Drip Campaign (Sequence) Assign an agent for Instant Live Chat

Typeform

Same as above πŸ‘†

Zoho Forms

Same as above πŸ‘†

Paper Forms

Same as above πŸ‘†

EmailMeForm

Same as above πŸ‘†

FormStack

Same as above πŸ‘†

Aida Forms

Same as above πŸ‘†

Form Site

Same as above πŸ‘†

Ninja Forms

Same as above πŸ‘†

Gravity Forms

Same as above πŸ‘†

Contact Form 7

Same as above πŸ‘†

Not Seen Your Application Here?

Don't worry if you are not seeing the application you are using in the above lists as these are popular apps only, we support almost all app's so please send an email to support@pickyassist.com with the following details to confirm whether your app can be integrated through Picky Assist Connector.

1) Your Application / Software Website 2) Does your Application have a Workflow / Automation? 3) Does your Application have Webhook / API Integration? 4) Usecase

PreviousSetting Up ConnectorNextGetting Started

Last updated 11 months ago

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Please note below is the list of only popular applications, connector can virtually connect to any 3rd party application which supports sending triggers through JSON for the Query String method, if you need any assistance then please email to

support@pickyassist.com