Picky Assist Help Desk
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Picky Assist Help Desk
Picky Assist Help Desk
  • Welcome To Picky Assist 🙏
  • Setting Up Guide
    • Sending First Message
    • Connecting Channels
      • WhatsApp Web Automation to Official API Migration Guide 2024
      • Connecting WhatsApp Web Automation
      • Connecting Facebook Messenger
        • Introduction
        • Getting Start
        • Guidelines & Compliances
        • Messenger Link
      • Connecting WhatsApp Official
        • Introduction
        • Dashboard
        • Profile
        • Templates
      • Connecting WhatsApp Cloud API
      • WhatsApp Official Managed Service
      • Connecting Instagram
      • Phone Bridge (Call Blaze)
      • Connecting SMTP
      • Connecting Amazon SES
      • Connecting Sendgrid
      • Connecting Additional WhatsApp Numbers
      • Porting WhatsApp Number to Picky Assist
      • WhatsApp Official Message Delivery Issues & Solutions
    • Working With Prebuilt CRM Modules
      • Introduction
      • Onboarding
      • Modules
        • Leads
        • Deals
        • Meetings
        • Company
        • Support Cases
        • System Modules
          • Contacts
          • Notes
          • Task
          • Call Logs
          • Tags
          • Activity Logs
      • Automations
        • Workflows
        • Chatbots
        • Funnels
        • Connectors
        • Scheduler
        • Other Prebuilt Features
      • Reports and Dashboard
      • Mandatory Preconditions for Using Prebuilt
      • Testing Prebuilt
    • Managing Organization
    • Setting Up Teambox
      • Introduction
      • Routing Rules
      • Teambox
      • Inbox View
      • Organization Hierarchy
      • Analytics
    • Setting Up Smart Replies
      • Introduction
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variations
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalising Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Testing the Bot
        • Publishing Bot
      • ChatGPT Integration
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Smart Reply V2
      • Introduction
      • ChatGPT Integration
      • Train Module
        • Training Bot Introduction
        • Topics / Categories
        • Intent & Context
        • Question Variation
        • Uploading Bulk Questions
        • Reply with Media Files
        • Personalizing Replies
        • Smart Actions
        • Direct URL
        • Fall Back Response
        • Small Talks
        • Publishing Bot
      • Learn Module
      • Stats Module
      • Deep Linking
      • Settings
    • Setting Up Broadcaster
      • Introduction
      • Creating a Campagin
      • Sending Message to WhatsApp Groups
      • Reports
      • Broadcaster V2
        • Introduction
        • Creating Campaign
        • Reports
    • Setting Up Sequence
      • Introduction
      • Creating New Sequence
      • Sequence Stats
      • Subscribe & Unsubscribe
      • Disabling Sequence Message
    • Setting Up Reminder
    • Setting Up Mobile App
    • Setting Up Connector
      • Introduction
      • Getting Started
      • Steps
        • Introduction
        • Filters
        • Delay
        • Iterator
        • Stats
      • Actions
      • Formatter
        • Date & Time
        • Counter
        • Math Calculation
        • Data Parser
        • Convert File
        • Line Items
      • Building Mini App
      • Email Parser
      • Data Storage
      • Simulate Test
      • Connector Logs
    • Email Builder
    • Setting Up Flow Builder
      • Fundamentals (Must Read)
      • Basic Terminology (Must Read)
      • Guide to Building an Effective Chatbot (Must Read)
      • Create, Manage, Test & Publish Flows
      • Triggering a Chatbot Flow
      • Steps
        • Introduction (Must Read)
        • Send Message
        • Ask A Question
        • Filter
        • Save Data
        • Actions
        • Check WhatsApp Session
        • Delay
        • Smart Delay
        • Formatter
        • Splitter
        • Data Lookup
        • Trigger HTTP API
        • Webhook
        • Apps
        • Match Keywords
        • Route to Chatbot
        • End
      • Saving Data into CRM
      • Analytics
      • Integrations
      • Flow Builder logs and conversational logs
      • Chatbot Best Practices, Ideas & FAQ
    • Setting up Modular CRM
      • Fundamentals (Must Read)
      • Guide to Building and Implementing a Modular CRM (Must Read)
      • Create & Manage Data Modules
      • CRM Macro Buttons
      • Adding Records into CRM
      • Data View & Manage Records
      • Task
      • Workflows
      • Funnels
      • Data Import
      • Integrations
    • Setting Up Scheduler
    • Media Gallery
    • Quick Replies
    • Opt-out Settings
    • Blacklist
    • Global Variables
    • Setting Up Ad-On's
      • Setting Up WhatsMail
      • Setting Up Zendesk
      • Setting Up Zapier
      • Setting Up Zoho CRM
        • Getting Started
        • Working with Extension
        • Integrating with Zoho Workflow
        • Lead Assignment Rules
        • Integrating into Custom Modules
        • Connecting Multiple WhatsApp Numbers into Zoho CRM
        • Integrating WhatsApp with Zoho CRM Mobile App
        • Keyboard Shortcuts
      • Setting Up Facebook Lead Adform
      • Facebook Lead Ad form V2
      • Setting Up WhatsApp Web
      • Setting Up Pabbly Connect
      • Setting Up ChatGPT App
    • Google Chrome Extensions
      • Extension for Sending WhatsApp Messages from any Webpage
      • Chrome Extension V2
      • Extension for Zoho CRM & Teambox
    • Managing Profile
      • Two Factor Aunthentication
      • Login History
      • Delete Account
    • Quick Rollout Guide
      • WhatsApp Official Account
    • Developers & Partners Guide for Deep Integration of Picky Assist
  • API Documentation V2
    • Introduction
    • Quick Start Guide 🏃
    • Global Webhook
      • How Webhook Works
      • Webhook Variables
      • Configuring Webhook URL
      • Webhook Request & Response
      • Getting the Conversation Context
      • Testing Your Webhook
    • Event Webhook
      • How Event Webhook Works
      • Event Webhook Variables
      • Configuring Event Webhook URL
      • Event Webhook Sample Request & Response
    • Push API
      • Introduction
      • API Variables
      • Sending Single Message - Push
      • Sending Dynamic Messages – Push
      • Sending Media Attachments – Push
      • Sending Interactive List & Buttons
      • Sending Stickers
      • Sending Bulk Messages - Push
      • Sending Contacts
      • Sending Location
      • Sending WhatsApp Template Messages
        • Introduction
        • Sending WhatsApp Template Text Messages
        • Sending WhatsApp Template Image
        • Sending WhatsApp Template Document
        • Sending WhatsApp Interactive Buttons
        • Sending WhatsApp Limited Time Offer Templates
      • Sending Message to Groups
      • Sending SMS Using SIM Card
      • Sending Message to Facebook Messenger
      • Normal Post Method
      • Delivery Reports
      • Push API Must Read Instructions
      • Testing API Requests
    • WhatsApp Template API
      • Introduction
      • API Variables
      • Template Request API
      • Template Status API
      • Languages
      • Guidelines
    • WhatsApp Group API
      • Introduction
      • API Variables
      • Create Group
      • Set Group Permission
      • Add Group Admin
      • Add Group Members
      • Fetch Group Details
      • Update Group Info
      • Remove Group Members / Admin
      • Generate New Invite Link
      • Group Delete Actions
    • WhatsApp Settings API's
      • WhatsApp Profile API
      • 2 Step Verification
      • WhatsApp Status Update
      • WhatsApp Contact & Group Fetching
    • Device Manage API’s
      • Fetching Device Status API
      • Device Commands API’s
      • WhatsApp Automation Server Status API
    • Account API
      • Fetch Balance
    • Project Management API
      • Introduction
      • Create Project
      • Get Project Details
      • Set / Update Webhook
      • Create API Token
      • Manage API Token
      • Change Billing Plan
      • Fetch Account Balance
      • Country Code & Timezones
    • References
      • Status & Error Codes
      • Most Frequent Issues & Solutions
      • Formating & Sending Emojis 😊
      • Postman Collection for Picky Assist API's
      • High Volume Messaging Bots - WhatsApp
    • Sample Codes
      • PHP
      • Python
      • Node JS
      • Ruby
      • Java
      • ASP.NET Using C#
      • Javascript
      • Go
      • Swift
      • C
      • C#
      • Objective C
  • General Guidelines
    • Billing
    • Adding Money Into Account
    • Rate Limits
    • Character Limits WhatsApp
    • Best Practices for Media Handling
    • Roadmap
    • Features In the Early Beta Version
  • Changelog
    • 2021
      • February 2021
      • March 2021
      • April 2021
      • May 2021
      • June 2021
    • 2020
      • February 2020
      • March 2020
      • April 2020
      • May 2020
      • June 2020
      • September 2020
      • October 2020
    • 2019
      • November 2019
      • October 2019
      • August 2019
      • September 2019
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On this page
  • About the Early Beta Features
  • Important Note While Using Early Beta & Alpha Features
  • Getting Started with the Early Beta Platform
  • 1. Switch Channels
  • 2. Switch Connector Execution
  • Services Currently in Alpha
  • Beta, Alpha, & New Feature Differentiation
  • Products & Services Currently in Various Stages
  • In Early Beta
  • In Alpha
  • Technical Classification of Platforms

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  1. General Guidelines

Features In the Early Beta Version

This page displays the features currently in our beta and alpha versions. Here, you'll also find a guide on how to try these features.

PreviousRoadmapNext2021

Last updated 1 year ago

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About the Early Beta Features

We are committed to providing advanced features and products. From time to time, we release them on a separate early beta platform after initial testing by our QA engineers. We maintain this separate platform to ensure there is no impact on customers using our stable versions.

By default, all customers have access to our early beta features, which can be accessed through this URL: . For admin and users/agents, use: <your workspace name>.

Important Note While Using Early Beta & Alpha Features

  1. You can expect functional or logical bugs in certain features.

  2. You may experience UI glitches in certain browsers.

  3. You may experience slow loading or degraded response times on different pages.

  4. You may face longer periods to fix bugs.

  5. Your data will not be lost or corrupted as we have daily and weekly backups set for all platforms. However, in certain cases when you are using features that are in early beta, some data discrepancies may occur.

All bugs and issues can be reported to support@pickyassist.com, and we will ensure that they get fixed within a maximum of 3 working days (Saturday and Sunday are holidays for our core tech team).

Billing for Products & Services in Early Beta

There may not be any additional charges for products and services while they are in early beta. However, you may need to pay extra once these products and services are integrated into the stable version of Picky Assist, under the same classification as a stable release. When we transition from early beta to stable beta at , you may be required to pay extra for features, as outlined here: .

Getting Started with the Early Beta Platform

1. Switch Channels

2. Switch Connector Execution

Services Currently in Alpha

There are several services/products currently in Alpha. This means that our lead QA team has not yet tested the quality of the software; however, it has been tested by the development team. You are likely to encounter more bugs in features that are marked as Alpha, so please use them at your own risk. We request that you report any issues to support@pickyassist.com, and we will address them within 7 working days.

Beta, Alpha, & New Feature Differentiation

You can easily differentiate between the services that are in Beta, Alpha, and those that are New Features through a color-coding system displayed alongside each product/service, as shown below:

Products & Services Currently in Various Stages

Below is a list of products, services, and features that are currently in Beta, Alpha, and newly released stages

In Early Beta

Feature
Info
Beta Release Date

No Code Chatbot and Workflow Builder

25,June 2023

The 100% Moudular with Conversational Features

25,June 2023

Smart Replies V2

Smart Replies V2 with ChatGPT Integration & Interactive Buttons

25,June 2023

Andriod Mobile App of Picky Assist

20,June 2023

The all-new Google Chrome extension that can integrate with any webpage including Teambox Conversations, Contacts, Notes etc

28, Sept 2023

ChatGPT as an inbuilt app seamlessly integrates with Picky Assist products

20, Sept 2023

Broadcaster V2

The all-new broadcaster with Auto Followup, Link Tracking, Dynamic Campaigns, Click Tracking and much more

05, Oct 2023

Facebook Lead Ad Form V2

Updated Facebook Lead Ad form automation app

08, Sep 2023

2FA

Dual Factor Authentication with Authenticator app for enhanced safety

12, April 2024

In Alpha

Feature
Info
Beta Release Date

Analytics & Dashboard Builder

A drag and drop visual analytics and dashboard builder for CRM , helps businesses to measure any data that is stored in the CRM modules

26,Feb 2024

Technical Classification of Platforms

Here is how we classify our different platforms:

Alpha: This stage begins once development is complete and the developers have conducted their initial testing. The product or feature is uploaded to the beta platform flagged as Alpha, indicating that QA and customer testing have not yet been performed. Any bugs reported at this stage will be addressed within 7 to 10 working days, although fixes may sometimes take longer.

Early Beta: After the Alpha version has been tested by our QA team and has met all quality standards, and 5% of our customer base has tested and confirmed the core functionality, the product or service progresses to Early Beta. Bugs reported at this stage are fixed within a maximum of 5 working days.

Stable Beta: Once sufficient testing feedback has been gathered from customers, the Early Beta platform is opened to all customers. When 20% of our customer base has tested the product or service, it is considered a Stable Beta release. Bugs reported at this stage are fixed within a maximum of 2 working days.

Stable App: When 50% of our customers in the Stable Beta confirm that there are no functional or other issues, and our senior QA & C Team confirms this, the product or service is designated as a Stable App. Any bugs reported at this stage are fixed within a maximum of 24 working hours.

The very first step is to switch the channels to the Beta/Alpha platform. Go to Settings -> and select the channel you wish to route to the beta/alpha, as shown below.

If you are using a connector and its new beta features, please ensure that you have routed the traffic to the beta/alpha platform, go to Automation -> -> Select Connector, and tick the mark as shown below and click on Save.

Below are the features that are currently in beta and please access them through this link

Below are the features that are currently in alpha and please access them through this link

https://pickyassist.com/alpha
https://pickyassist.com/alpha/w/
https://pickyassist.com/app
https://pickyassist.com/en/compare-plans
Channels
Connector
https://pickyassist.com/alpha
https://pickyassist.com/alpha
Flow Builder
Modular CRM
Mobile App
Google Chrome Extension V2
ChatGPT