How Webhook Works

Webhook enables you to receive incoming messages into your server on real-time basis from various messaging channels activated by you.

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Type of Webhooks

Webhook Type

Description

Path

This is a global webhook which capture all incoming messages in your project from all configured channels

Settings -> Developers-> Webhook -> Global Webhook

This can be set along with Smart Replies , if smart replies webhook are enabled then global webhook will not be triggered

Smart Replies -> Settings -> Webhook

This can be set to capture all events like Delivery Report, WhatsApp Filter Report, New Subscriber Alert etc

Settings -> Developers-> Webhook -> Event Webhook

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