Getting Started
Get start with Zoho CRM & WhatsApp Integration
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Get start with Zoho CRM & WhatsApp Integration
Last updated
Was this helpful?
A market leader for more than a decade, Zoho CRM is an online customer relationship management software for managing your sales, marketing, and support in a single system. Join over 150,000 Zoho CRM customers who are happily growing their businesses with awesome customer relationship management.
Before we begin please make sure you have the followings items ready with you 👇
Zoho CRM Account (Free Version will not work but Enterprise Trial will work)
Zoho CRM Adon Enabled in your PIcky Assist Account (Settings ->->Zoho CRM)
WhatsApp Integrated and working with Picky Assist with the ability to send and receive messages (Settings -> )
Before you begin with Zoho CRM integration make sure you connect a WhatsApp channel to your Picky Assist account, our Zoho CRM integration works only with WhatsApp Channels
Once a WhatsApp Channel is connected to your Picky Assist account hen you need to install the Picky Assist Extension for Zoho CRM in your Zoho CRM Account. to Install the Extension from Zoho Marketplace.
Please make sure the project is enabled with WhatsApp Channel & Zoho CRM Adon. We have 7 days trial for the Zoho CRM extension.
Please note that only WhatsApp Channel works with Zoho CRM
Click on the Settings gear icon below
A popup will open and you need to select the channels you would like to share with Zoho CRM and click on the "Update" button
After the Zoho CRM extension is installed you need to go to your Picky Assist Account to share the channel with Zoho CRM to do this More Menu -> Settings -> -> Zoho CRM
