> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/whatsapp-commerce/logistics-integration/logistics-core-module/pickup-configuration.md).

# Pickup Configuration

### Overview

Pickup Configuration lets customers collect orders directly from the shop.

### Enable pickup

Turn on **Allow Customers to Pickup from Shop**.

<figure><img src="/files/6MVioMFyDWQTfZgtMxDz" alt=""><figcaption></figcaption></figure>

When this option is enabled, customers see **Pickup from Shop** during checkout.

### Payment options

#### Allow prepayment

When this option is enabled, customers must pay online before placing the order.

* The order is confirmed **only after successful payment**.
* Customers only need to collect the item at the shop.
* This reduces failed pickups and no-shows.
* It works well when you want to secure payment in advance.

*In short:* the customer pays first, then collects the order.

#### Allow pay during pickup

When this option is enabled, customers can place the order without immediate payment.

* Payment is collected **when the customer arrives at the shop**.
* Customers can pay using the payment methods you support at pickup.
* This gives more flexibility to customers.
* It can increase the chance of no-shows.

*In short:* the customer orders first, then pays at pickup.

### If both options are enabled

If both **Allow Prepayment** and **Allow Pay During Pickup** are enabled, the customer can choose the payment method during checkout.

* Pay online immediately
* Pay later during pickup


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.pickyassist.com/whatsapp-commerce/logistics-integration/logistics-core-module/pickup-configuration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.