Pickup Configuration

Overview

Pickup Configuration lets customers collect orders directly from the shop.

Enable pickup

Turn on Allow Customers to Pickup from Shop.

When this option is enabled, customers see Pickup from Shop during checkout.

Payment options

Allow prepayment

When this option is enabled, customers must pay online before placing the order.

• The order is confirmed only after successful payment.

• Customers only need to collect the item at the shop.

• This reduces failed pickups and no-shows.

• It works well when you want to secure payment in advance.

In short: the customer pays first, then collects the order.

Allow pay during pickup

When this option is enabled, customers can place the order without immediate payment.

• Payment is collected when the customer arrives at the shop.

• Customers can pay using the payment methods you support at pickup.

• This gives more flexibility to customers.

• It can increase the chance of no-shows.

In short: the customer orders first, then pays at pickup.

If both options are enabled

If both Allow Prepayment and Allow Pay During Pickup are enabled, the customer can choose the payment method during checkout.

• Pay online immediately

• Pay later during pickup