Delivery Slots

Configure customer delivery days, time windows, booking lead time, and capacity.

Overview

Delivery Slots let customers choose a delivery date and time at checkout.

Use this feature to offer only times your store can fulfil.

Before you start

Open Ecommerce → Catalogs. Select your catalog and click Edit. Then open Delivery Settings.

For the full navigation, see Access delivery settings.

Enable delivery slots

Enable Delivery Slots to require a delivery date and time selection at checkout.

Disable it to hide delivery-slot selection from customers.

Click Save Delivery Settings after making changes.

Configure delivery days

Select the days when deliveries are available.

• Select All to enable every day.

• Select individual days for a limited schedule.

For example, select Monday through Saturday and leave Sunday unselected.

Add time slots

Time slots define the delivery windows customers can select.

For each slot, enter:

• Slot Name, such as Morning or Evening

• Start Time

• End Time

For example:

Slot	Time
Morning	9:00 AM–11:30 AM
Noon	12:00 PM–3:30 PM
Evening	4:00 PM–6:30 PM

Customers can select one available slot during checkout.

Add or insert a slot

Click Add Time Slot to add another delivery window.

Use the + button beside a slot to insert one directly below it.

Do not create overlapping time slots. Overlaps can create unclear delivery commitments.

For example, 9:00 AM–11:30 AM and 11:00 AM–2:00 PM overlap between 11:00 AM and 11:30 AM.

Set booking thresholds

Thresholds control when customers can book a delivery.

Start threshold

The Start Threshold is the minimum preparation time before a slot is available.

Set it in minutes, hours, or days. This gives your team time to prepare, pack, and dispatch an order.

If the threshold falls within an existing slot, that slot remains selectable.

For example, at 10:00 AM with a four-hour threshold:

• 9:00 AM–11:30 AM is unavailable.

• 12:00 PM–3:30 PM is available because 2:00 PM falls within it.

• 4:00 PM–6:30 PM is available.

With a two-day threshold on Monday, the earliest available date is Wednesday. This depends on your selected delivery days and time slots.

End threshold

The End Threshold limits how far ahead customers can book.

For example, an end threshold of 20 days on 1 July allows bookings through 21 July. Customers cannot select 22 July until it falls within the booking window.

Set a slot limit

Slot Limit controls how many orders each delivery slot accepts.

Leave it empty for unlimited bookings. Enter a number to cap bookings for each slot.

For example, with a slot limit of 50, the Morning slot becomes unavailable after 50 bookings.