Domestic Delivery

Overview

Use domestic delivery for deliveries within the country but outside your local delivery range.

This is commonly used when longer-distance areas are assigned to a third-party logistics partner.

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Step 1: Enable domestic delivery

Turn on Enable Out Station Delivery.

2

Step 2: Add a delivery area

Define the serviceable domestic area.

You can use:

  • Pincode

  • District

  • State

Enter one or more pincodes, separated by commas.

Example: 695001, 695002, 695003

District values depend on the selected state.

After you choose a state, the district list updates automatically.

Select the state from the dropdown.

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Step 3: Choose how delivery will be handled

Select the delivery provider for this area.

You can:

  • add or edit delivery providers

  • enable or disable COD for each provider

  • let the customer choose between available providers

  • use In-shop delivery for your own delivery team

Use In-shop delivery when your team handles delivery directly for selected areas.

You can also combine this with partner-based delivery by assigning different providers to different domestic areas.

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Step 4: Set the delivery charge

Choose how delivery charges should be calculated for this area.

You can use:

  • Free delivery

  • Flat rate

  • Take from delivery partner

For example, you can apply a flat rate such as ₹50 for every order.

If you use Take from delivery partner, the charge is based on the amount returned by the provider.

This can vary by distance, weight, or location.

When needed, enable Round off delivery amount.

Examples:

  • ₹97 → ₹100

  • ₹243 → ₹250 when rounding to the nearest ₹10

For Flat rate and Take from delivery partner, you can also set a free-delivery threshold.

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Step 5: Configure COD rules

Use this step to control Cash on Delivery for the area.

You can:

  • enable or disable COD

  • block COD above a certain order value

  • collect a partial advance for COD orders

For example:

  • orders below ₹5,000 can use COD

  • orders above ₹5,000 must be prepaid

For partial payment, you can collect:

  • a percentage of the order total

  • a flat amount

  • only the delivery charge

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Step 6: Set the minimum order value

Define the minimum cart value required for delivery eligibility.

For example, if the minimum order value is ₹300, delivery is shown only when the cart total reaches ₹300 or more.

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Step 7: Save the delivery area

Save the area after finishing the configuration.

You can create more than one domestic area for the same shop.

This helps you manage different serviceable regions with different delivery behavior.

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