Customize Delivery Methods
Overview
Customize Delivery Methods lets you define how delivery works for each service area.
Use this section to control:
delivery method by area
delivery providers
delivery charges
COD rules
minimum order value
free-delivery thresholds
You can configure different delivery models for different areas.
For example, you can use in-house delivery for orders within a 5 km radius or selected nearby pincodes, and use a third-party logistics partner for longer-distance areas.
You can configure two delivery methods:
What you can customize
Each delivery method supports the same core controls:
serviceable areas
provider selection
in-shop delivery
customer choice between providers
charge calculation method
COD availability
partial payment for COD
minimum order value
This helps you create different delivery experiences for local and outstation orders.
It also lets you combine in-house delivery and partner-based delivery in the same catalog.
Choose the right delivery method
Hyper-local delivery
Use hyper-local delivery for nearby deliveries around the shop.
It supports:
radius-based areas
pincode-based areas
fast local delivery
in-house or partner-based fulfillment
See Hyper-local Delivery.
Domestic delivery
Use domestic delivery for wider coverage within the country.
It supports:
pincode-based coverage
district-based coverage
state-based coverage
partner-based or in-house fulfillment
See Domestic Delivery.
Typical setup flow
Choose the delivery method.
Define the serviceable area.
Choose in-house delivery or select one or more delivery providers.
Set delivery charge rules.
Configure COD and minimum order rules.
Save the delivery area.
Common setup pattern
A common setup is:
use in-house delivery for nearby areas
use a partner like Delhivery for longer routes
save each area with its own pricing and delivery behavior
Next step
Start with Hyper-local Delivery or Domestic Delivery.
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