> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods.md).

# Customize Delivery Methods

### Overview

Customize Delivery Methods lets you define how delivery works for each service area.

Use this section to control:

* delivery method by area
* delivery providers
* delivery charges
* COD rules
* minimum order value
* free-delivery thresholds

You can configure different delivery models for different areas.

For example, you can use in-house delivery for orders within a `5 km` radius or selected nearby pincodes, and use a third-party logistics partner for longer-distance areas.

You can configure two delivery methods:

* [Hyper-local Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/hyper-local-delivery.md)
* [Domestic Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/domestic-delivery.md)

### What you can customize

Each delivery method supports the same core controls:

* serviceable areas
* provider selection
* in-shop delivery
* customer choice between providers
* charge calculation method
* COD availability
* partial payment for COD
* minimum order value

This helps you create different delivery experiences for local and outstation orders.

It also lets you combine in-house delivery and partner-based delivery in the same catalog.

### Choose the right delivery method

#### Hyper-local delivery

Use hyper-local delivery for nearby deliveries around the shop.

It supports:

* radius-based areas
* pincode-based areas
* fast local delivery
* in-house or partner-based fulfillment

See [Hyper-local Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/hyper-local-delivery.md).

#### Domestic delivery

Use domestic delivery for wider coverage within the country.

It supports:

* pincode-based coverage
* district-based coverage
* state-based coverage
* partner-based or in-house fulfillment

See [Domestic Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/domestic-delivery.md).

### Typical setup flow

1. Choose the delivery method.
2. Define the serviceable area.
3. Choose in-house delivery or select one or more delivery providers.
4. Set delivery charge rules.
5. Configure COD and minimum order rules.
6. Save the delivery area.

### Common setup pattern

A common setup is:

* use in-house delivery for nearby areas
* use a partner like Delhivery for longer routes
* save each area with its own pricing and delivery behavior

### Next step

Start with [Hyper-local Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/hyper-local-delivery.md) or [Domestic Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/domestic-delivery.md).


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