> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/whatsapp-commerce/logistics-integration/logistics-core-module/automatically-initiate-request-to-pickup.md).

# Automatically Initiate Request to Pickup

### Overview

Automatically Initiate Request to Pickup reduces manual work in order fulfillment.

When this setting is enabled, the system sends a pickup request automatically when an order reaches the status you choose.

### Why it matters

Manual pickup requests can cause:

* Delays in order dispatch
* Missed actions
* Increased operational workload

Automation helps you:

* **Speed up order processing**
* **Ensure consistency in operations**
* **Reduce dependency on manual intervention**
* **Improve delivery turnaround time**

### How it works

1. Open **Delivery Settings** in the catalog edit flow.
2. Enable automatic pickup initiation.
3. Select the order status that should trigger pickup.

   <figure><img src="https://2006641734-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpJoGenGxBt4nUMwDYga6%2Fuploads%2FmAqPfikNBZLygsB8DrX8%2Fimage.png?alt=media&amp;token=79dd1a7b-a258-452d-8194-fae4fee85714" alt=""><figcaption></figcaption></figure>
4. When an order moves to that status, the system sends a pickup request automatically.

   The screenshot below shows the order in 360 View.

   <figure><img src="https://2006641734-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpJoGenGxBt4nUMwDYga6%2Fuploads%2FR1SREleP51FHBUIBcWzm%2Fimage.png?alt=media&amp;token=3a54038a-c93d-430d-9c11-6691635a9c5a" alt=""><figcaption></figcaption></figure>
5. No manual pickup action is required from the operations team.

### Example

* Your warehouse team marks an order as **Processed**.
* The system instantly creates a pickup request.
* The delivery partner is notified immediately.

This keeps the order moving without delay.

### Best practices

* Choose a status that means the order is ready for dispatch.
* Avoid early statuses such as **Placed** or **Confirmed**.
* Review the selected trigger status whenever your workflow changes.


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