# Introduction

### Overview

Delivery Settings lets you manage delivery operations directly from the catalog.

The module supports two delivery models:

1. In-shop delivery setup
2. Third-party logistics integration

Use in-shop delivery when you manage delivery with your own setup.

Use third-party integration when you already work with a logistics partner such as Delhivery.

The module is built to support multiple logistics partners.

Additional integrations can be added over time without changing the core delivery flow.

### What you can configure

This section lets you:

1. Add and manage shop locations
2. Enable customer pickup from shop (if needed)
3. Configure your own delivery areas and charges
4. Connect third-party logistics providers
5. Set package defaults, COD rules, and operational delivery settings

These settings are reflected in the WhatsApp chatbot checkout flow.

### Access delivery settings

Follow these steps:

1. Go to **Ecommerce**.
2. Open **Catalogs**.

<figure><img src="/files/Ui9d1xrnjFXQbYd3bBoe" alt=""><figcaption></figcaption></figure>

3. Select the required catalog.
4. Click **Edit**.

   <figure><img src="/files/OEOXJMm8YlvrpSM5zjyB" alt=""><figcaption></figcaption></figure>
5. Open **Delivery Settings**.

   <figure><img src="/files/Ohy8BFPTsnt3UtmUl084" alt=""><figcaption></figcaption></figure>

### Sections in logistics integration

Use the following sections to complete the setup:

* [Fulfillment Workflow](/whatsapp-commerce/logistics-integration/fulfillment-workflow.md)
* [Delivery Partner Integrations](/whatsapp-commerce/logistics-integration/delivery-partner-integrations.md)
* [Logistics Core Module](/whatsapp-commerce/logistics-integration/logistics-core-module.md)
  * [Overview](/whatsapp-commerce/logistics-integration/logistics-core-module/overview.md)
  * [Access delivery settings](/whatsapp-commerce/logistics-integration/logistics-core-module/access-delivery-settings.md)
  * [Shop Setup](/whatsapp-commerce/logistics-integration/logistics-core-module/shop-setup.md)
  * [Pickup Configuration](/whatsapp-commerce/logistics-integration/logistics-core-module/pickup-configuration.md)
  * [Default Package Settings](/whatsapp-commerce/logistics-integration/logistics-core-module/default-package-settings.md)
  * [Customize Delivery Methods](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods.md)
    * [Hyper-local Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/hyper-local-delivery.md)
    * [Domestic Delivery](/whatsapp-commerce/logistics-integration/logistics-core-module/customize-delivery-methods/domestic-delivery.md)
  * [Automatically Initiate Request to Pickup](/whatsapp-commerce/logistics-integration/logistics-core-module/automatically-initiate-request-to-pickup.md)
  * [Automatic delivery assignment](/whatsapp-commerce/logistics-integration/logistics-core-module/automatic-delivery-assignment.md)
  * [Delivery Details in Order (360 View)](/whatsapp-commerce/logistics-integration/logistics-core-module/delivery-details-in-order-360-view.md)
  * [Bulk Order Printing for Packaging](/whatsapp-commerce/logistics-integration/logistics-core-module/bulk-order-printing-for-packaging.md)

### Next step

Start with [Logistics Core Module](/whatsapp-commerce/logistics-integration/logistics-core-module.md).


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