Introduction

Overview

Delivery Settings lets you manage delivery operations directly from the catalog.

The module supports two delivery models:

1. In-shop delivery setup

2. Third-party logistics integration

Use in-shop delivery when you manage delivery with your own setup.

Use third-party integration when you already work with a logistics partner such as Delhivery.

The module is built to support multiple logistics partners.

Additional integrations can be added over time without changing the core delivery flow.

What you can configure

This section lets you:

1. Add and manage shop locations

2. Enable customer pickup from shop (if needed)

3. Configure your own delivery areas and charges

4. Connect third-party logistics providers

5. Set package defaults, COD rules, and operational delivery settings

These settings are reflected in the WhatsApp chatbot checkout flow.

Access delivery settings

Follow these steps:

1. Go to Ecommerce.

2. Open Catalogs.

1. Select the required catalog.

2. Click Edit.

   
3. Open Delivery Settings.

   

Sections in logistics integration

Use the following sections to complete the setup:

• Fulfillment Workflow

• Delivery Partner Integrations

• Logistics Core Module

  • Overview

  • Access delivery settings

  • Shop Setup

  • Pickup Configuration

  • Default Package Settings

  • Customize Delivery Methods

    • Hyper-local Delivery

    • Domestic Delivery

  • Automatically Initiate Request to Pickup

  • Automatic delivery assignment

  • Delivery Details in Order (360 View)

  • Bulk Order Printing for Packaging

Next step

Start with Logistics Core Module.