### What is Broadcaster Lite?
**Broadcaster Lite** is a mobile app feature that allows users to send messages to multiple contacts at once. It supports both CRM contacts and mobile phone contacts, making it easy to reach all your audience from one place. With a simple and user-friendly interface, users can quickly select contacts, select templates, and send it without any technical knowledge.
The main advantage is that you can send messages to:
* **CRM Contacts** (saved in your system)
* **Mobile Contacts** (saved on your phone)
This makes it easy to reach all your contacts from one place without switching between apps.
### Why Use Broadcaster Lite?
* Send messages to both CRM and mobile contacts
* Easy to use — no technical knowledge needed
* Saves time by sending messages in one go
* Quick communication directly from your mobile
## Getting Started
#### Step 1: Open Broadcaster Lite
* Open the mobile app
* Go to the **More Menu** section
* Tap on **Broadcaster**
* Give a **Campaign** **name** (for your reference)
#### Step 2: Start Broadcasting
* Enter a **Campaign Name** *(optional — if not provided, an ID will be automatically generated)*
* Select the **Channel** you want to send the message through
#### Step 3: Add Contacts
In Broadcaster Lite, you have two options to select contacts:
**Mobile Contacts**
* Select contacts directly from your phone
* You can use the **search option** to quickly find and select contacts
**CRM Contacts**
* Select contacts saved in your CRM
* You can use **"Filter Contacts"** to easily find and choose the required contacts
**Using Filters (CRM Contacts)**
When selecting **"Select from Contacts"**, you can use filters to quickly find the right audience.
The following filter options are available:
* **Tag**\
Filter contacts based on specific tags assigned to them.
* **Category**\
Select contacts belonging to a particular category.
* **Last Interaction Time**\
Filter contacts based on when they last interacted with your business.\
You can choose a **date range** to narrow down the selection.
* **Last Ordered Time**\
Filter contacts based on their last order activity.\
A **date range selection** is available to refine results.
{% hint style="warning" %}
**Note:**\
The CRM filters in the mobile app are not as advanced as the web version.\
These filters are designed for quick and easy search based on existing fields such as **Tags**, **Categories**, **Last Interaction Time**, and **Last Ordered Time**.
{% endhint %}
#### Step 4: Create Your Message
* Select and send a **template message**
* Fill in the required fields in the template (if any)
* Upload media files such as:
* Images
* Documents
* Other supported files (based on the template)
{% hint style="warning" %}
**Note:**
* Only **template messages** are supported in the mobile app (session messages are not available like in the web version)
* **Carousel** and **payment templates** are currently not supported and will be available in upcoming updates
{% endhint %}
#### Step 5: Send the Broadcast
* After selecting the **template** and adding the required **media** (if applicable), you have two options:
* **Send Now** – to send the message immediately
* **Send Later**– to send the message at a later time
Your message will be delivered to all selected contacts.
#### Step 6: View the Reports
* After sending the broadcast, you will be automatically redirected to the **Reports** page of the current message
* If the message is **sent**, you can view the **overview report** of the broadcast
* If the message is **scheduled**:
* You will see the scheduled details such as:
* Number of contacts
* Selected channel
* User name
* Scheduled time
* Created time
* A **Pause** option will be available to stop the scheduled broadcast if needed.
{% hint style="info" %}
Users with the required permissions can view broadcast reports from both the **mobile app** and the **web version**, regardless of where the broadcast was created or sent.
You can also view broadcast reports in the **Reports module**, available under the **More** section, just below **Broadcaster**.
{% endhint %}
