> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/setting-up-guide/connecting-channels/whatsapp-templates/template-types/product-templates.md).

# Product Templates

## Overview

**Product Templates** allow businesses to showcase products directly from their **WhatsApp Catalog** within a message. This helps users easily **browse, view details, and take action** without leaving the chat.

### Types of Product Template

You can configure product templates in two ways:

#### 1. Catalog Message

* Display products from the **entire catalog**
* Users can browse the full catalog directly

#### 2. Multi-Product Message

* Select and display **specific products**
* You can add up to **30 products** in a single message

<figure><img src="/files/N5lnHz0syqIwC5xyjHNW" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/LvNs4WVL9RhaZ8II2mv9" alt=""><figcaption></figcaption></figure>

### Key Features

* Products are fetched from the **linked WhatsApp Catalog**
* Each product displays:
  * Product name
  * Price
  * Image

### Button Support

* Only the following actions are supported:
  * **View Product**
  * **View Catalog**

No additional buttons are allowed:

* ❌ Quick Replies
* ❌ Call-to-Action (CTA) buttons

### Requirements

{% hint style="warning" %}
Ensure the **correct catalog is linked** to your WhatsApp account
{% endhint %}

* Products must be:
  * Properly **synced with the catalog**
  * Visible in the **WhatsApp Catalog**

Product templates provide a **seamless shopping experience**, allowing users to explore and interact with products directly within WhatsApp.


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