Payment Templates

Overview

Payment Templates are used to send transaction-related messages that help users review order details and complete payments directly from WhatsApp. These templates are designed to provide a structured payment flow, improving user convenience and transaction completion rates.

Template Type

• Payment templates are typically created using the “Order Details” template

• This template is structured specifically for payment-related use cases

Key Features

• Displays order and payment information clearly

• Allows users to:

  • Review order details

  • Proceed with payment

Content Configuration

• You can add:

  • Body content

  • Required attributes (such as order details, pricing, etc.)

These details help provide complete information to the user before making a payment.

Button Support

• Includes a default button:

  • “Review and Pay”

Important:

• This button is not editable

• ❌ No additional buttons are allowed:

  • ❌ Quick Replies

  • ❌ Call-to-Action (CTA) buttons

Usage Guidelines

• Use payment templates only for:

  • Transaction-related communication

  • Payment reminders or confirmations

• Avoid adding:

  • Promotional content

  • Offers or discounts