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Quick Messages
Sending Templates via Quick Message
Overview
Quick Message allows users to send WhatsApp templates instantly without navigating to other modules. It is useful for quick, one-time communication with customers.
This feature helps in:
Sending messages faster
Handling urgent communication
Avoiding navigation through multiple sections
Steps to Send Templates via Quick Message
Step 1: Open Quick Message
Go to the Picky Assist Dashboard
On the right side, click on the Quick Messages option
Step 2: Enter Details and Select Template
Enter the recipient’s mobile number
Choose the option Send WhatsApp Template
Select the required approved template
Step 3: Send the Template
After selection, the chosen template will be displayed
Review the message
Click on Send Message at the bottom right corner
The template will be sent to the selected customer.
Use Case
Sending quick updates or reminders
One-to-one communication without opening Teambox
Instant template sharing for support or follow-up
Important Notes
Ensure the mobile number includes the country code
Only approved templates can be sent
Fill all required dynamic fields before sending
Quick Message is the fastest way to send templates for individual communication, making it ideal for quick and efficient messaging.
Sending Text,Media and Dynamic value Templates Via Quick Message
Select Template and Send Message
Go to Quick Message
Enter the recipient’s mobile number
Click on the WhatsApp Template option (highlighted in yellow)
