> For the complete documentation index, see [llms.txt](https://help.pickyassist.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickyassist.com/setting-up-guide/connecting-channels/whatsapp-templates/sending-templates/quick-messages.md).

# Quick Messages

## Sending Templates via Quick Message

## Overview

**Quick Message** allows users to send WhatsApp templates instantly without navigating to other modules. It is useful for **quick, one-time communication** with customers.

This feature helps in:

* Sending messages faster
* Handling urgent communication
* Avoiding navigation through multiple sections

### Steps to Send Templates via Quick Message

#### Step 1: Open Quick Message

* Go to the **Picky Assist Dashboard**
* On the **right side**, click on the **Quick Messages** option

<figure><img src="/files/4iHBI1rqgE5GbS4Nxd11" alt=""><figcaption></figcaption></figure>

#### Step 2: Enter Details and Select Template

* Enter the **recipient’s mobile number**
* Choose the option **Send WhatsApp Template**
* Select the required **approved template**

<figure><img src="/files/rJ16rf2eGlaZxojGgb0p" alt=""><figcaption></figcaption></figure>

#### Step 3: Send the Template

* After selection, the chosen template will be displayed
* Review the message
* Click on **Send Message** at the bottom right corner

The template will be sent to the selected customer.

<figure><img src="/files/0b34mdXqhZrjGnumASUu" alt=""><figcaption></figcaption></figure>

***

### Use Case

* Sending quick updates or reminders
* One-to-one communication without opening Teambox
* Instant template sharing for support or follow-up

### Important Notes

* Ensure the mobile number includes the **country code**
* Only **approved templates** can be sent
* Fill all required **dynamic fields** before sending

{% hint style="info" icon="message" %}
Quick Message is the fastest way to send templates for **individual communication**, making it ideal for quick and efficient messaging.
{% endhint %}

## Sending Text,Media and Dynamic value Templates Via Quick Message

### Select Template and Send Message

* Go to **Quick Message**
* Enter the **recipient’s mobile number**
* Click on the **WhatsApp Template** option (highlighted in yellow)
* Choose the required **approved template**
* You can select a template that includes:
  * **Text**
  * **Media**
  * **Dynamic attributes**
* Add the appropriate **media**
* Fill in necessary **dynamic values**

<figure><img src="/files/xRBJphn3S7QUl2c6AgSd" alt=""><figcaption></figcaption></figure>

Click on **Send Message** at the bottom


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