New Features (Beta)

Feature

Release Date

Status

Option to pass image as base64 code through API to support Desktop based standalone applications user globalmedia_code and media_code

May 15, 2020

Moved to Live on 29, May 2020

My Profile -> All Projects (Tab) a new section to see and manage all your project easily. Read More​

May, 8 2020

Moved to Live on 11 May 2020

Settings -> WhatsApp Official now can update WhatsApp Business Profile , Display Picture and Enable 2 step verification.Read More​

April, 18 2020

Moved to Live on 11 May 2020

Broadcaster New Segment "24 Hours Contactable" Added.Read More​

April, 10, 2020

Moved to Live on 11 May 2020

Broadcaster WhatsApp Official Account and WhatsApp Shared Number As Channel Integrated.Read More​

April, 10, 2020

Moved to Live on 11 May 2020

Option to Request New WhatsApp Official Templates from Broadcaster -> WA Templates.Read More​

April, 8, 2020

Moved to Live on 11 May 2020

Live Chat Integrated with WhatsApp Shared & Official Channels.Read More​

April 3, 2020

Moved to Live on 11 May 2020

Live Chat "Mark As Done" feature allows to mark a conversation as done and general Optimisations.Read More​

April 3, 2020

Moved to Live on 11 May 2020

WhatsApp Shared Number

A cost-effective and scalable way to get started with WhatsApp Official Account through our WhatsApp Shared Number. Read More​

Jan 10,2020

Moved to Live on 5 March 2020

WhatsApp Official API Integration

WhatsApp Official API Integration with Group Creation is available as a new channel for those who are approved by WhatsApp.

Jan 08, 2020

Moved to Live on 5 March 2020

Facebook Messenger Integration

Introduction of Official Facebook Messenger as a New Channel. Now you can send and receive messages from a page with Picky Assist. More Details​

Oct 13,2019

Moved to Live on Nov 13,2019

WhatsApp Incoming Media Processing

Processing whatsapp incoming media using file file upload method. More Details

Oct 7,2019

Moved to Live on Oct 15,2019

LIVE Chat

New service has been launched to offer LIVE Chat. More Details ​

Sep 6, 2019

Moved to Live on Sep 15,2019

Social CRM -> Subscribers

Option to delete subscribers individual as well as segment and delete in bulk. More Details Subscriber sorting date change from subscribed date to last active date

Aug 29,2019

Moved to Live on Oct 15,2019

Settings -> App

New menu added for integrating 3rd party app's into picky assist platform

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Zendesk Support App added as first app. More Details​

Aug 28, 2019

Moved to Live on Oct 8,2019

Smart Replies

New Action type added "Send to Zendesk" which will push messages to Zendesk Support and convert as ticket or update an existing ticket

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Smart Replies -> Settings

Default Message / Fall Back messages are added with Smart Action. More Details ​

Aug 29, 2019

Moved to Live on Oct 1542019

Broadcaster -> Compose

New WhatsApp filter feature added. More Details New feature added in order to identify the type of messages which are pushing through broadcaster , the same will be shown in the report section

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Aug 22, 2019

Moved to Live on Oct 15,2019

Broadcaster -> Reports

Delivery Report added for 4.3 alpha bridge app version

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Fixed bug while exporting reports special characters and values are breaking the lines in the csv file

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Type of media correctly identifies and shows in the report

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WhatsApp Filter report updated for 4.3 alpha bridge app version. More Details ​

Aug 20,2019

Moved to Live on Oct 15,2019

Settings -> Webhook

New webhook type added "Event Webhook" in order to push delivery reports, whatsapp number filter reports , phone warning alerts etc . More Details ​

Aug 20, 2019

Moved to Live on Oct 15,2019

API V2

New WhatsApp Filter API Added. More Details ​

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New Delivery Report API Added. More Details​

Aug 14. 2019

Moved to Live on Oct 15,2019