# March 2026

### March 05, 2026

## Chat Widget for SaaS Platforms

We’ve introduced the **Chat Widget** for SaaS platforms, enabling seamless WhatsApp integration using Picky Assist.

SaaS products can now embed the chat widget into their platforms, allowing users to initiate WhatsApp conversations directly. This enhances customer engagement and simplifies communication without leaving the application.

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2F4yVd8OsuxPWFX9v8WtkK%2Fimage.png?alt=media&#x26;token=9627eadd-d585-42ad-9445-9d3825c1b1c8" alt=""><figcaption></figcaption></figure>

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### March 05, 2026

## Mobile App Feature Enhancements

We’ve introduced multiple enhancements to improve the mobile app (Picky CRM App) experience, performance, and usability.

* Implemented **hyperlinks and dynamic linking** for public URLs
* Added **MOV to MP4 conversion** along with file compression options
* Introduced **native voice recording** in Teambox for better audio quality
* Enabled **hyperlinks to open in public browsers**
* Added **QR code option** in the order section
* Integrated **performance monitoring** for improved app stability
* Enhanced Teambox with **swipeable and lock-enabled audio recording**

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### March 06, 2026

## Mobile App Bug Fixes & Improvements

We’ve addressed several issues to improve the stability and usability of the mobile app (Picky CRM App).

* Fixed **card scrolling issues**
* Resolved issue where **notes data appeared empty**
* Improved **due date and reminder functionality** in tasks
* Fixed **scroll issues in create and edit screens**
* Made **reminder optional** in the Task section
* Fixed **black screen issue** in video preview
* Resolved **dynamic reminder issues** related to due dates

### March 09, 2026

## “Not Starts With” Validation in CRM Mobile Number Field

We’ve introduced a new **“Not Starts With” validation operator** for the mobile number field in the CRM Module Builder.

This allows admins to restrict numbers that begin with specific prefixes (such as certain country codes or leading digits like 0), helping improve data sanitization and ensure more accurate input.

**📍 Where to find:**\
CRM → Module Builder → Mobile Number Field → Validation → “Not Starts With”

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FNyQ9Lvl7mI220miYM4rF%2Fimage.png?alt=media&#x26;token=b34a4ca4-6016-4fef-b724-0682030e795e" alt=""><figcaption></figcaption></figure>

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### March 09, 2026

## Associated Record Details in Task View

We’ve enhanced the **Task View** to display associated record details, including the customer name.

This improvement helps agents quickly identify customers without additional clicks, saving time and improving efficiency—similar to the mobile app experience.

**📍 Where to find:**\
Right Sidebar → Tasks

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FYh99aHLWMN87b5sqodsO%2Fimage.png?alt=media&#x26;token=935851f3-eb82-4139-b901-a3e800cd8c15" alt=""><figcaption></figcaption></figure>

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### March 10, 2026

## Teambox Optimization

We’ve upgraded the Teambox internal system to improve overall performance.

We’ve optimized the Teambox experience to deliver faster chat loading and improved performance when viewing conversations. These enhancements ensure smoother navigation and a more responsive interface, helping users manage chats more efficiently.

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### March 13, 2026

## Field Indexing for Faster Global Search (Module Builder)

We’ve introduced **field indexing in the Module Builder** to improve global search performance.

Admins can now choose which fields to index, resulting in faster and more efficient search results across the platform.

**📍 Where to find:**\
CRM → Module Builder → Select Module → Search Index → Enable Indexing

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FdgfVDlVeDLgiaRU8eNxH%2Fimage.png?alt=media&#x26;token=8c4d6712-f330-4345-8244-318b3887eb68" alt=""><figcaption></figcaption></figure>

***

### March 24, 2025

## Add to Contact feature in Broadcaster V2

We have introduced the **‘Add to Contact’** feature in Broadcaster V2, allowing users to save broadcast recipients as new contacts in the Contacts module.

With this enhancement, when sending broadcast messages via **Dynamic Upload (Excel/CSV)** or the **‘Send to Broadcast’** option from any CRM module, users can directly add those numbers to the Contacts module. This is done by mapping attributes such as **Name** and **Email** from the uploaded file or existing CRM data.

This feature primarily helps users track contact details and interactions in Teambox history by ensuring broadcast recipients are saved as contacts. Additionally, it streamlines the process by enabling users to add and manage contacts simultaneously while broadcasting, eliminating the need for separate manual contact creation and helping build a reusable contact database for future communication and campaigns.

**📍 Where to find:**

**Dynamic Upload** - Open Broadcaster V2 → Dynamic Upload → Upload File → Scroll to bottom → Enable Add to Contact Toggle<br>

**Send to Broadcast** - Open a CRM Module → Select Records → Click Send to Broadcast → Scroll to bottom → Enable Add to Contact Toggle

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FruvqdpghlvElzlCed1bE%2Fimage.png?alt=media&#x26;token=01280545-4a70-4a89-b084-fce5afaad519" alt=""><figcaption></figcaption></figure>