# January 2026

### January 02, 2026

## Carousal Templates

We’ve introduced the **WhatsApp Carousel** feature, enabling businesses to send multiple interactive cards within a single message.

Each card can include **media, text, and action buttons**, allowing users to seamlessly swipe through products or services. This enhancement provides a more engaging, interactive, and streamlined customer experience within WhatsApp conversations.

**📍 Where to find:**\
WhatsApp Templates → Create Template → Select Category: Marketing → Select Template Type: Product Carousel / Media Carousel

<figure><img src="/files/2BhaqCHTQPlhtLUFj7eg" alt=""><figcaption></figcaption></figure>

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### January 09, 2026

## Address Message Integration in chatbot&#x20;

We’ve integrated the **Address Message** feature into the chatbot to improve the address collection process.

This enhancement ensures more structured and accurate address capture, enabling smoother order processing and a better user experience during checkout interactions.

**📍 Where to find:**\
Chatbot Builder → Right-click → Search “Address Message” → Select Address Message block

<figure><img src="/files/nTzYDfb8lTr0SN5vTSXH" alt=""><figcaption></figcaption></figure>

***

### January 13, 2026

## Gemini App Integration

We’ve integrated the **Gemini App** into Picky Assist to enhance automated response handling.

With this feature, users can enable Gemini to manage **non-interactive or unintended replies**, ensuring smoother and more intelligent conversation handling. The integration is seamless and supports a **free usage plan**, making it easy for businesses to get started without additional overhead.

&#x20;**📍 Where to find:**\
All Menu → Apps → Gemini

<figure><img src="/files/tKhKX42gmL2oLKGu8nvl" alt=""><figcaption></figcaption></figure>

{% embed url="<https://help.pickyassist.com/setting-up-guide/setting-up-ad-ons/google-gemini-integration>" %}

***

### January 27, 2026

## V3 to V4 Migration

Customers can now seamlessly migrate to **Picky Assist 4.0** to take advantage of the latest features and enhancements.

This migration ensures that all existing data is preserved, allowing users to upgrade without any disruption to their current operations.

**📍 Where to find:**\
Currently available via Support → Contact the support team to initiate the migration process

<figure><img src="/files/B0NO8eZa4PP5Zbz4PfJE" alt=""><figcaption></figcaption></figure>

***

### January 30, 2026

## Native Voice Recording in Teambox (Mobile)

The **Teambox mobile app** (Picky CRM App) now supports native voice recording for improved audio quality.

**📍 Where to find:**\
Mobile App → Teambox → Open Conversation → Tap Voice Record

<figure><img src="/files/tbex1vA3FxtXKV8kOzVm" alt=""><figcaption></figcaption></figure>


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