# February 2026

### February 05, 2026

## Message Failed List option in Flow Analytics

We’ve added the **Message Failed List** feature to Flow Analytics.

This allows users to view and export conversations from the failed messages list, helping identify delivery issues and enabling quicker troubleshooting and resolution.

**📍 Where to find:**\
Chatbot → Published Version Analytics View → Click on Message Block's Analytics → View Failed List Analytics

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FcBHyc4JOWCHwSDU6FrPB%2Fimage.png?alt=media&#x26;token=d316f9a9-e4fb-4e52-8ec5-9d5e15d17c0a" alt=""><figcaption></figcaption></figure>

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### February 09, 2026

## Instant Code

We’ve introduced the **Instant Code** feature for e-commerce customers.

Each product is assigned a unique code, allowing customers to simply send the code in chat to instantly receive the corresponding product details. This streamlines product discovery and enhances the overall shopping experience.

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FlqWI7VVoG6rTBVmR4Y1Q%2Fimage.png?alt=media&#x26;token=df81ee02-d821-4d83-8110-25e6a5583488" alt=""><figcaption></figcaption></figure>

{% embed url="<https://help.pickyassist.com/whatsapp-commerce/instant-code/instantcode-overview-and-usage-guide>" %}

***

### February 12, 2026

## Media and Product Carousel Session Messages

We’ve introduced **Media Carousel** and **Product Carousel Session Messages** to enhance interactive messaging.

* **Media Carousel Session Message**: Send multiple media cards in a single swipeable message, creating a more engaging and interactive user experience.
* **Product Carousel Session Message**: Showcase multiple products in one swipeable message with detailed information and action buttons, helping users make quicker decisions.

These are **session messages (not template messages)**, allowing for more flexible and real-time interactions with users.

This update improves content presentation and makes customer interactions more dynamic and user-friendly.

**📍 Where to find:**\
Chatbot Builder → Right-click → Search “Send Carousel Message” → Select the block

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FWnpJOaq5BMnulKIRnbvK%2Fimage.png?alt=media&#x26;token=7dc5c182-e23a-4277-85dd-8919d252fcc8" alt=""><figcaption></figcaption></figure>

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### February 15, 2026

## CTA Button URL Block in Chatbot

We’ve introduced the ability to send **CTA (Call-to-Action) URL buttons** directly from the chatbot.

This feature allows businesses to guide users to specific links—such as product pages, payment links, or external resources—enhancing user engagement and driving quicker actions within conversations.

**📍 Where to find:**\
Chatbot Builder → Right-click → Search “CTA Button URL” → Select the block

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FNlYyACM6SR33vZS1orfL%2Fimage.png?alt=media&#x26;token=bff7dcac-eb41-4d94-87ad-fe3766c4bab7" alt=""><figcaption></figcaption></figure>

***

### February 20, 2026

## HTTP Action in Flow Timeout

We’ve introduced the ability to trigger **HTTP API actions when a flow conversation times out**.

This feature enables automated handling of inactive sessions, allowing businesses to perform actions such as sending data to external systems, updating records, or triggering follow-up processes when users do not respond within the expected timeframe.

**📍 Where to find:**\
Chatbot Builder → Settings → ⚙️ (Gear Icon) → Timeout → Actions → Search “HTTP Request”

<figure><img src="https://3382165395-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LlJChpzcxtwOYGcBd1q%2Fuploads%2FbyNX1qWIZNsRq4rF5bLO%2Fimage.png?alt=media&#x26;token=5d860f1c-73f0-4297-8042-c8cf85890d20" alt=""><figcaption></figcaption></figure>

***

### February 20, 2026

## iPhone Video Sending Issue Fix in Teambox

We’ve resolved an issue where videos could not be sent from iPhone devices (Picky CRM App) in Teambox.

This fix includes a **native video converter**, ensuring smooth video uploads and improved compatibility for iPhone users.

**📍 Where to find:**\
Mobile App (ios) → Teambox → Conversations → Send Video